Arlo|Smart Home Security|Wireless HD Security Cameras

Welcome back to the Arlo Community! We are aware of a couple of community bugs

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DawnM
Arlo Employee Retired

Hello Arlo & NETGEAR Community Members,

 

As you are aware, Arlo is in the process of officially separating from NETGEAR. This process entails separating our community forums for each business unit. We started this split Wed, Aug 29th @ 12:15AM and finished the split at 2:30PM the same day.

 

Now that the Arlo and NETGEAR communities are separated, you will need to log in separately to each respective community. Your Member login credentials will remain the same for both Arlo and NETGEAR Communities. Also note, that your Arlo posts will only be visible within the Arlo Community and your NETGEAR posts will only be visible within the NETGEAR community. This Community separation does not impact your Arlo or NETGEAR device functionality.

 

Also of note are a few bugs on the community that we have identified as occuring a result of the community split (see below). We are working towards resolving these issues as quickly as possible, and thank you for your patience! 

 

  • Notifications are not showing. 

    notification icon.PNG  notification feed.PNG

  • Welcome emails for new user registrations are still showing the Netgear branding and information.
  • It will take a few hours to crawl the current content. Until that is complete, search may at times return empty or not contain all the relevant results.

 We will update this post as these issues are resolved. We thank you for continuing to be a part of the Arlo family!!

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