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Mandatory Two-Step Verification Update

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JamesC
Community Manager
Community Manager

In early April, Arlo announced a plan to implement Two-Step Verification: Two-Step Verification Update

 

Since the completion of that plan on April 18th, we have received feedback from many of our users expressing concerns about the inability to trust web browsers on PC for Two-Step Verification (logging in on a PC requires authentication for every login). Due to these concerns, we are prioritizing a solution for web browsers that we will have available soon.  Additionally, Two-Step Verification will no longer be mandatory while we work to complete this solution. We will resume mandatory Two-Step Verification requirements after trusted browser support is available.

 

As we continue to work to introduce trusted browser support, we strongly encourage you to enable Two-Step Verification to maximize security and safeguard your Arlo account.

 

For more information on how to set up Two-Step Verification, please visit the following article: What is two-step verification and how do I set it up?

 

Thank you,

Arlo Team

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