Mandatory Two-Step Verification Update

[JamesC]

In early April, Arlo announced a plan to implement Two-Step Verification: Two-Step Verification Update

Since the completion of that plan on April 18^th, we have received feedback from many of our users expressing concerns about the inability to trust web browsers on PC for Two-Step Verification (logging in on a PC requires authentication for every login). Due to these concerns, we are prioritizing a solution for web browsers that we will have available soon.  Additionally, Two-Step Verification will no longer be mandatory while we work to complete this solution. We will resume mandatory Two-Step Verification requirements after trusted browser support is available.

As we continue to work to introduce trusted browser support, we strongly encourage you to enable Two-Step Verification to maximize security and safeguard your Arlo account.

For more information on how to set up Two-Step Verification, please visit the following article: What is two-step verification and how do I set it up?

Thank you,

Arlo Team