https://community.arlo.com/t5/Arlo-Pro-2/HomeKit-token-reset-VMB4000r3/m-p/2458125#M1267 <P>Hello,
Could you please reset the HomeKit token for my Arlo base?<BR />Details:<BR />• Model: VMB4000r3<BR />• Serial number: 4RD3877JA0072<BR />• Firmware: 1.27.0.0_4732_03495c2<BR />• Account: chri73@gmail.com<BR />Issue:
During HomeKit setup in the Arlo app, it gets stuck on “Discovering device” and doesn’t find the cameras, even after restarts and updates.<BR />Kindly reset the HomeKit token on your end.
Thank you.</P> Sun, 17 Aug 2025 01:07:03 GMT Chri_73 2025-08-17T01:07:03Z https://community.arlo.com/t5/Arlo-Pro-2/HomeKit-token-reset-VMB4000r3/m-p/2458125#M1267 <P>Hello,
Could you please reset the HomeKit token for my Arlo base?<BR />Details:<BR />• Model: VMB4000r3<BR />• Serial number: 4RD3877JA0072<BR />• Firmware: 1.27.0.0_4732_03495c2<BR />• Account: chri73@gmail.com<BR />Issue:
During HomeKit setup in the Arlo app, it gets stuck on “Discovering device” and doesn’t find the cameras, even after restarts and updates.<BR />Kindly reset the HomeKit token on your end.
Thank you.</P> Sun, 17 Aug 2025 01:07:03 GMT https://community.arlo.com/t5/Arlo-Pro-2/HomeKit-token-reset-VMB4000r3/m-p/2458125#M1267 Chri_73 2025-08-17T01:07:03Z https://community.arlo.com/t5/Arlo-Pro-2/HomeKit-token-reset-VMB4000r3/m-p/2458191#M1268 <P>Buongiorno <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1042560">@Chri_73</a></SPAN></SPAN>,</P> <P>&nbsp;</P> <P>benvenuto nella nostra community!</P> <P>&nbsp;</P> <P>Per ricevere un reset del token, ti invito a contattare il nostro supporto tecnico seguendo questi passaggi:</P> <P>&nbsp;</P> <P>• Visita la nostra pagina di supporto: <A href="https://www.arlo.com/it_it/support" target="_blank">https://www.arlo.com/it_it/support</A><BR />• Scorri fino alla sezione intitolata “Portale clienti”<BR />• Effettua l'accesso al tuo account Arlo principale nel modulo di login appena sotto il titolo</P> <P>&nbsp;</P> <P>Una volta effettuato l'accesso, ti verranno presentate le opzioni di contatto per te disponibili.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>ENG;</P> <P>&nbsp;</P> <P>To receive a token reset, please contact our technical support team by following these steps:</P> <P>&nbsp;</P> <P>• Visit our support page: <A href="https://www.arlo.com/it_it/support" target="_blank">https://www.arlo.com/it_it/support</A></P> <P>• Scroll down to the section titled “Customer Portal”</P> <P>• Log in to your primary Arlo account in the login form just below the title</P> <P>&nbsp;</P> <P>Once logged in, you will be presented with the contact options available to you.</P> <P>&nbsp;</P> <P>Jurek<BR />Team Arlo</P> Mon, 18 Aug 2025 10:25:14 GMT https://community.arlo.com/t5/Arlo-Pro-2/HomeKit-token-reset-VMB4000r3/m-p/2458191#M1268 JurekT 2025-08-18T10:25:14Z