https://community.arlo.com/t5/Arlo/camera-essential/m-p/1887471#M5413 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/862348">@auguste</a><FONT style="vertical-align: inherit;"><FONT style="vertical-align: inherit;"> wrote:</FONT></FONT><BR /> <P><FONT style="vertical-align: inherit;"><FONT style="vertical-align: inherit;">I bought an essential camera a few months ago which has been showing signs of weakness for 3 weeks.</FONT></FONT></P> <P><FONT style="vertical-align: inherit;"><FONT style="vertical-align: inherit;">The vision became blurry and then nothing. </FONT><FONT style="vertical-align: inherit;">No indicator lights up, no connection possible...</FONT></FONT></P> <P><FONT style="vertical-align: inherit;"><FONT style="vertical-align: inherit;">What to do ?</FONT></FONT></P> <HR /></BLOCKQUOTE> <P>If you can still exchange the camera with the seller, then I would start with that.</P> <P> </P> <P>Otherwise, contact Arlo support using the app, and request an RMA.</P> <P> </P> <P>I guess you could try a factory reset first.</P> <UL> <LI><A href="https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera" target="_blank">https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera</A></LI> </UL> <P> </P> Wed, 30 Nov 2022 11:11:52 GMT StephenB 2022-11-30T11:11:52Z https://community.arlo.com/t5/Arlo/camera-essential/m-p/1887451#M5412 <P>J'ai acheté une caméra essential il y a quelques mois qui a donné des signes de faiblesse depuis 3 semaines.</P><P>La vue est devenue floue puis plus rien. Aucun voyant s'allume aucune connexion possible...</P><P>Que faire ?</P> Wed, 30 Nov 2022 07:46:48 GMT https://community.arlo.com/t5/Arlo/camera-essential/m-p/1887451#M5412 auguste 2022-11-30T07:46:48Z https://community.arlo.com/t5/Arlo/camera-essential/m-p/1887471#M5413 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/862348">@auguste</a><FONT style="vertical-align: inherit;"><FONT style="vertical-align: inherit;"> wrote:</FONT></FONT><BR /> <P><FONT style="vertical-align: inherit;"><FONT style="vertical-align: inherit;">I bought an essential camera a few months ago which has been showing signs of weakness for 3 weeks.</FONT></FONT></P> <P><FONT style="vertical-align: inherit;"><FONT style="vertical-align: inherit;">The vision became blurry and then nothing. </FONT><FONT style="vertical-align: inherit;">No indicator lights up, no connection possible...</FONT></FONT></P> <P><FONT style="vertical-align: inherit;"><FONT style="vertical-align: inherit;">What to do ?</FONT></FONT></P> <HR /></BLOCKQUOTE> <P>If you can still exchange the camera with the seller, then I would start with that.</P> <P> </P> <P>Otherwise, contact Arlo support using the app, and request an RMA.</P> <P> </P> <P>I guess you could try a factory reset first.</P> <UL> <LI><A href="https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera" target="_blank">https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera</A></LI> </UL> <P> </P> Wed, 30 Nov 2022 11:11:52 GMT https://community.arlo.com/t5/Arlo/camera-essential/m-p/1887471#M5413 StephenB 2022-11-30T11:11:52Z