https://community.arlo.com/t5/Arlo-Pro-3/Help-connecting-Vbm4540-to-HomeKit/m-p/1904085#M971 <P>Hello,<BR /><BR />I've trouble to link my base station to my homekit over the arlo secure app. It keeps looking for device but nothing appears.<BR />All my cameras and base station are up to date (and also my ios app).<BR /><BR />I've seen that a new token for the base station could fix the issue. Can you help please ?<BR /><BR />Thanks in advance.<BR /><BR />Pascal</P> Wed, 01 Mar 2023 20:01:01 GMT PascalM75 2023-03-01T20:01:01Z https://community.arlo.com/t5/Arlo-Pro-3/Help-connecting-Vbm4540-to-HomeKit/m-p/1904085#M971 <P>Hello,<BR /><BR />I've trouble to link my base station to my homekit over the arlo secure app. It keeps looking for device but nothing appears.<BR />All my cameras and base station are up to date (and also my ios app).<BR /><BR />I've seen that a new token for the base station could fix the issue. Can you help please ?<BR /><BR />Thanks in advance.<BR /><BR />Pascal</P> Wed, 01 Mar 2023 20:01:01 GMT https://community.arlo.com/t5/Arlo-Pro-3/Help-connecting-Vbm4540-to-HomeKit/m-p/1904085#M971 PascalM75 2023-03-01T20:01:01Z https://community.arlo.com/t5/Arlo-Pro-3/Help-connecting-Vbm4540-to-HomeKit/m-p/1904161#M972 <P>Bonjour <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/902728">@PascalM75</a>,</P> <P><BR />Bienvenue sur le forum Arlo et félicitations pour votre premier message <span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span></P> <P>&nbsp;</P> <P>Oui, un nouveau token devrait résoudre votre problème. Veuillez contacter le support technique afin que nos experts puissent vous aider. <span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span> Toutes les options de contact sont disponibles ici : <A href="https://www.arlo.com/en_gb/support" target="_blank">Royaume-Uni</A> / <A href="https://www.arlo.com/fr_fr/support" target="_blank">France</A> / Suisse en <A href="https://www.arlo.com /en_ch/support" target="_blank">anglais</A> ou <A href="https://www.arlo.com/fr_ch/support" target="_blank">français</A>.</P> <P><BR />Yes, a new token should solve your issue. Please, get in touch with the technical support so our experts can help you further. All the contact options are available here : <A href="https://www.arlo.com/en_gb/support" target="_blank">UK</A> / <A href="https://www.arlo.com/fr_fr/support" target="_blank">France</A> / Switzerland in <A href="https://www.arlo.com/en_ch/support" target="_blank">English</A> or <A href="https://www.arlo.com/fr_ch/support" target="_blank">French</A>. <span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span></P> <P>&nbsp;</P> <P>Bonne journée,<BR />Paula<BR />Équipe Arlo</P> Thu, 02 Mar 2023 09:30:11 GMT https://community.arlo.com/t5/Arlo-Pro-3/Help-connecting-Vbm4540-to-HomeKit/m-p/1904161#M972 PaulaB0 2023-03-02T09:30:11Z