https://community.arlo.com/t5/Arlo-Pro/Arlo-is-offline-since-1st-of-january-2020-Email-was-changed-and/m-p/1754950#M3511 Hello,<BR /><BR />i've added my cameras and base station to the new account i've created and it work fine now. Sun, 26 Jan 2020 18:30:31 GMT lk77 2020-01-26T18:30:31Z https://community.arlo.com/t5/Arlo-Pro/Arlo-is-offline-since-1st-of-january-2020-Email-was-changed-and/m-p/1754900#M3510 <P>Hello,<BR /><BR />my arlo pro cameras are offline since the 1st of january 2020. The base station is green, but still offline.<BR /><BR />My email has been changed, a prefix 'verisure_blocked_' has been added to it. I don't know why.<BR /><BR />since they changed the email, i was able to register again with my email.<BR /><BR />thanks.</P> Mon, 27 Jan 2020 20:12:47 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-is-offline-since-1st-of-january-2020-Email-was-changed-and/m-p/1754900#M3510 lk77 2020-01-27T20:12:47Z https://community.arlo.com/t5/Arlo-Pro/Arlo-is-offline-since-1st-of-january-2020-Email-was-changed-and/m-p/1754950#M3511 Hello,<BR /><BR />i've added my cameras and base station to the new account i've created and it work fine now. Sun, 26 Jan 2020 18:30:31 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-is-offline-since-1st-of-january-2020-Email-was-changed-and/m-p/1754950#M3511 lk77 2020-01-26T18:30:31Z