https://community.arlo.com/t5/Arlo-Baby/Probl%C3%A8me-latence/m-p/1684157#M57 <P>Bonjour,</P> <P>&nbsp;</P> <P>J'ai connecté mon Arlo Baby sans problème, tous semble fonctionner mais&nbsp; j'ai une latence d'environ 10 s sur le live via l'application mobile Android Arlo ou sur le site Arlo ou bien sur l'Amazon echo spot qui est le but recherché.</P> <P>&nbsp;</P> <P>Tout est bien connecté sur le même réseau Wifi et j'ai une connection fibré de 300Mbps en upload et download.</P> <P>&nbsp;</P> <P>Du coup avec cette latence, les fonctionnalités de l'Arlo Baby en tant qu'écoute/visiophone bébé ne sont pas exploitables.</P> Tue, 12 Mar 2019 21:25:17 GMT re-my 2019-03-12T21:25:17Z https://community.arlo.com/t5/Arlo-Baby/Probl%C3%A8me-latence/m-p/1684157#M57 <P>Bonjour,</P> <P>&nbsp;</P> <P>J'ai connecté mon Arlo Baby sans problème, tous semble fonctionner mais&nbsp; j'ai une latence d'environ 10 s sur le live via l'application mobile Android Arlo ou sur le site Arlo ou bien sur l'Amazon echo spot qui est le but recherché.</P> <P>&nbsp;</P> <P>Tout est bien connecté sur le même réseau Wifi et j'ai une connection fibré de 300Mbps en upload et download.</P> <P>&nbsp;</P> <P>Du coup avec cette latence, les fonctionnalités de l'Arlo Baby en tant qu'écoute/visiophone bébé ne sont pas exploitables.</P> Tue, 12 Mar 2019 21:25:17 GMT https://community.arlo.com/t5/Arlo-Baby/Probl%C3%A8me-latence/m-p/1684157#M57 re-my 2019-03-12T21:25:17Z https://community.arlo.com/t5/Arlo-Baby/Probl%C3%A8me-latence/m-p/1684208#M58 <P>Bonjour <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/724358">@re-my</a>,</P> <P><BR /> Bienvenue sur le forum Arlo et félicitations pour votre premier message <span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span></P> <P><BR /> Je vous prie d'effectuer le test de vitesse et de nous envoyer les résultats (download et upload) : <A href="http://www.speedtest.net/fr" target="_blank">http://www.speedtest.net/fr</A> <span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span></P> <P><BR /> Je vous prie de vérifier quelles sont les types de fréquences sur&nbsp;votre réseau ; si votre box émet le réseau de 2.4 GHz et 5 GHz et la caméra a été installée au réseau de 2.4 GHz, veuillez réinstaller la caméra et choisir 5 GHz. Il est possible que la latence sera minimalisée&nbsp;après le changement de la fréquence. <span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span></P> <P><BR /> Bonne journée,<BR /> Paula<BR /> Équipe Arlo</P> Wed, 13 Mar 2019 09:20:53 GMT https://community.arlo.com/t5/Arlo-Baby/Probl%C3%A8me-latence/m-p/1684208#M58 PaulaB0 2019-03-13T09:20:53Z https://community.arlo.com/t5/Arlo-Baby/Probl%C3%A8me-latence/m-p/1684364#M59 <P>Bonjour,</P> <P>&nbsp;</P> <P>J'ai tout réinstallé sur la bande Wifi 5 GHz et configurer la résdolution en 360p&nbsp; mais j'ai toujours la même latence.</P> <P>Voici les résultats du test speedtest 40 Mbps en download et upload, ping de 8ms&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 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&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</P> Wed, 13 Mar 2019 21:13:26 GMT https://community.arlo.com/t5/Arlo-Baby/Probl%C3%A8me-latence/m-p/1684364#M59 re-my 2019-03-13T21:13:26Z https://community.arlo.com/t5/Arlo-Baby/Probl%C3%A8me-latence/m-p/1684451#M60 <P>Bonjour <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/724358">@re-my</a>,</P> <P><BR /> Merci d'avoir effectué le test. <span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span></P> <P><BR /> Veuillez vérifier si votre caméra est à jour (la version du firmware). S'il n'y a aucune mise à jour à faire, je vous invite à contacter <A href="https://www.arlo.com/fr/support/contact.aspx" target="_blank">le support technique</A> en ligne afin d'ouvrir un ticket d'incident. Mes collègues de la ligne française sont disponibles du lundi au vendredi de 9h à 18h sans interruption.</P> <P><BR /> Bonne journée,<BR /> Paula<BR /> Équipe Arlo</P> Thu, 14 Mar 2019 12:47:50 GMT https://community.arlo.com/t5/Arlo-Baby/Probl%C3%A8me-latence/m-p/1684451#M60 PaulaB0 2019-03-14T12:47:50Z