topic Re: Cannot connect my phone to arlo in Arlo

Cannot connect my phone to arlo

07456020026 — Fri, 09 May 2025 16:58:11 GMT

Hello.
I recently changed my WiFi and am trying to reconnect my Arlo door bell and camera to my new WiFi. However, when I try to connect it, it says that there are no devices to be found. I have tried to follow the steps properly multiple times and it always ends up telling me the same thing. How can I solve this issue ?

Re: Cannot connect my phone to arlo

StephenB — Fri, 09 May 2025 19:44:02 GMT

@07456020026 wrote:

I recently changed my WiFi and am trying to reconnect my Arlo door bell and camera to my new WiFi. However, when I try to connect it, it says that there are no devices to be found. I have tried to follow the steps properly multiple times and it always ends up telling me the same thing. How can I solve this issue ?

Did you remove the camera and doorbell from your account?

The simplest approach is to set up the new WiFi to use the same network name and password as that old one used. But if you removed the doorbell and cameras from your account, it is too late for that.

Re: Cannot connect my phone to arlo

BrookeN — Mon, 12 May 2025 14:48:50 GMT

@07456020026 were you able to get the device added back onto the account?