topic Re: Batteries go dead in Arlo

Trouble using rechargable batteries

beachbumdb — Mon, 26 Sep 2016 21:49:21 GMT

These cameras are supposed to be able to use rechargeable batteries.

I purchased 8 for my 2 cameras.

The charger indicates that they have a full charge but when put in the cameras

the battery indicator shows red and empty.

I couldnt get the cameras to work correctly when you click on the camera icon.

Instead of the normal camera view with the top icons,

All I get is a message that say view live streaming on new camera

I did have 8 new non-rechargeable batteries and put them in,

the cameras now operate correctly.

Has anyone else had a problem using rechargables.

The way this system eats batteries, rechargables are needed.

I paid $20 for 4 batteries at walmart and $30 for 4 batteries at rite aid. (all non-rechargeables)

They only lasted for about 3 weeks. Without rechargables I will be spending

about $40 a month on batteries.

For that I can have adt install outdoor cameras on their pulse system.

Re: Trouble using rechargable batteries

4vrnvr — Sun, 08 Feb 2015 16:00:26 GMT

Can't help you with the rechargable problem, but my initial batteries have been in my cameras 6 weeks and are still showing a full charge. The battery life will depend on how much use the camera is getting. Mine on average is between 5 to 10 minutes a day.

Here is a great deal on batteries from surefire.

http://www.surefire.com/batteries/12-pack-batteries.html

Greg

Re: Trouble using rechargable batteries

beachbumdb — Sun, 08 Feb 2015 16:05:19 GMT

We get more useage.

We seem to have a lot of activity from family/friends here so

they get triggered frequently sometimes.

I knew we would use more batteries than maybe most

that was the purpose of using rechargeables.

We had a vandalism issue and the police suggested cameras outside.

That was our purpose in getting these.

Im checking the charge again on the rechargeables and will

try them again. Hope to resolve this.

Re: Trouble using rechargable batteries

DaveC6 — Sun, 08 Feb 2015 16:49:44 GMT

I'm having a similar issue. New rechargeable batteries have the red symbol and low battery warning. But I left them in and the camera is functioning fine. I measured the voltage and the regular non-rechargeables had voltage of 2.8 to 2.9v. The rechargeables were in the 3.8 to 3.9v range.

I'm guessing that the rechargeables are out of range by being over 3v and therefore are measuring low. So far that camera is functioning fine.

Re: Trouble using rechargable batteries

TomMac — Sun, 08 Feb 2015 17:03:39 GMT

beachbumdb wrote:
These cameras are supposed to be able to use rechargeable batteries.
snip
The charger indicates that they have a full charge but when put in the cameras
the battery indicator shows red and empty.
snip
Has anyone else had a problem using rechargables.
The way this system eats batteries, rechargables are needed.
.

First I'd ask , what type , name of batteries at what voltage level ? Many rechargeables have less than half the mahr rating of a primary cell. This will equal less run time.

I recently tested some rechargeables ...

They are 2300mAh 16340 CR123A 3.7v Li-ion Rechargeable Batteries gotten on the web.
( IMO generous rate, prob more like 1200+ ).

Tested them and yes the battery indicator will not be proper as the voltage levels are higher than the normal primary cell ( at 3.2v each).

I ran them hard for 3 days , as much as 2 hrs per day.. in varied min record sessions. Ended up with 290 mins record time. If the specs are followed @ 5 mins per day or so thats almost 2 months normal use.

The power display was off to the point of on the third day it was empty ( RED) but still manage to record 120 mins more.

So, they do work, imo well, have less a runtime over the primary non-rechargeables, but for long term if the cameras are easily reachable they may be a better option for some if concerned with cost.

One down side... rechargeables die quickly and since the power indicator is off you should try them out a few times to get the feel for how long they really last in your usage.

Re: Trouble using rechargable batteries

beachbumdb — Sun, 08 Feb 2015 21:19:24 GMT

I have had my rechargeables in and the system is working normally.

The battery indicator is red and empty so the cameras just dont read the battery levels with

the rechargeables.

I am home 90% of the time so I normally test to see all is well with the system each day.

I normally put the readings for 100% and 2 mins for night and 70% and 30 seconds for day.

I can live with that. I just ordered some more rechargeables so I can have a set ready to go when

ever these die. Will just alternate the two sets.

I bought the batteries online from a company CR123Batteries.com

They were 2.95 each

Tenergy LiFePO4 RCR123A 3v (3.2V) rechargeable lithium-ion Battery 750mAh

I got the charger they recommend for 16.95 but unfortunately it only charges 2 batteries at a time.

Since these batteries are used in cameras most folks would probably only charge one or two at a time.

But with two sets of rechargeables I can take the time to charge the second set while first set being used.

Re: Trouble using rechargable batteries

TomMac — Mon, 09 Feb 2015 15:04:33 GMT

Just as a side note..you may want to look for 16340 size rechargable batteries....

They will tend to have a slightly higher voltage and ratings so you should get more life out of them. netgear said it would not be a problem with the 3.7v cells ( other than meter off )

Mine cost about $2 eash... one was bad but the other 9 are just fine ...not worth it to ship back.

**** Mind that the 16340s are supposed to be a replacement for 123s there is a variance in the sizes that some may not fit before you buy many.

Re: Trouble using rechargable batteries

DaveC6 — Fri, 13 Feb 2015 05:33:42 GMT

So after about 1 week with the rechargeables (Tenergy 900 mah) the cameras had dead batteries today. When I put them in they all were around 3.8 to 3.9v. I tested them tonight and they were all 3.6v. That should be more than enough. I think it's a bug and hopefully can be fixed. I replaced the original batteries and I'm back in business.

Re: Trouble using rechargable batteries

TomMac — Fri, 13 Feb 2015 14:20:35 GMT

DaveC6 wrote:
So after about 1 week with the rechargeables (Tenergy 900 mah) the cameras had dead batteries today. When I put them in they all were around 3.8 to 3.9v. I tested them tonight and they were all 3.6v. That should be more than enough. I think it's a bug and hopefully can be fixed. I replaced the original batteries and I'm back in business.

Hi Dave...

It is known ( and not a bug ) that the 3.7v rechargeables will NOT be accurate with the battery indicator. This is because the battery levels are set for primary non-rechargable 3v cells ( really 3.2 when new). They do make 3v rechargeables and I would venture to guess these would be more accurate.

Down side is the 3v rechargeables have half or less the mahr rating of the primary cells.

I would look at 16340 cells ( just watch the size variance )

I've tested a couple sets of rechargeables ( see thread above ) and manage to get 290mins of record time, recording as much as 2 hours a day, over a 3 day period.... it actullay worked out to aprox 58 days of normal use ( spec of 5 mins per day)

You will see 2 things with rechargeables,... 1) they do recup the voltage well after resting, and 2) they have a very fast voltage drop out. So even tho the battery read 3.6v the useful life may have been at the end of cycle with a good voltage read but a fast drop out (not allowing the camera to operate ).

One other note, you said the batteries were dead, but was the camera still running?

In my tests, the power display was off to the point of on the third day it was empty ( RED) but the camera still manage to record 120 mins more.

Interesting info either way re the rechargables

Re: Trouble using rechargable batteries

DaveC6 — Sat, 14 Feb 2015 06:23:23 GMT

Hi TomMac,
The rechargeables started out with the Red zero level but the cameras worked for about a week. When I referred to them as dead, the app indicated that the batteries were dead. The camera view showed those two cameras with a message across the screen. Something like "Batteries are dead and need to be replaced". No recordings after that. Sounds like #2, even though they had 3.6v remaining that it wasn't enough useful life. So for me they lasted about a week with maybe 10-15 minutes of video per day. Not near long enough to fool with. I have 3 cameras now and was hoping the rechargeables would at least go one month.

Re: Trouble using rechargable batteries

TomMac — Sat, 14 Feb 2015 12:18:23 GMT

snip.. So for me they lasted about a week with maybe 10-15 minutes of video per day. Not near long enough to fool with. I have 3 cameras now and was hoping the rechargeables would at least go one month.

Tks Dave...

I'm currently running another test of rechargeables using 3.7v 2300mahr with the 16340 cells... so far two sets I've tested fit and tho I don't believe the high rating ( prob very low rate of drain to get high results.. batteries seem about 1200mahr ) they last longer than the R123s I had.

I've noticed the since the SW update battery readings are diff from my last set of tests ( change in battery Algorhythm/read method ).

Mind that 15 mins a day are aprox 3 days re the specs.... I do find you start to use them less as you have them longer ( less play, more useage as designed )

I'll post more info as I run my rechargables more.

Re: Trouble using rechargable batteries

pudeshi — Sat, 14 Feb 2015 14:51:24 GMT

I am seeing the same issue with rechargable ones. The camera does not seem to recognize how much battery life is left. Seems like it should be an easy software fix to recalibrate them. Annoying because i've had these cameras for about a month and the batteries have already died. I use them for much more recording then designed, so I accept the reduced life, but the recharable batteries are the obvious choice for a high-use case, so they need to report battery levels correctly.

Re: Trouble using rechargable batteries

jguerdat — Sat, 28 Feb 2015 21:35:01 GMT

Would you be willing to post the specific batteries you're using? I'm not familiar with any of the brands or vendors I'm finding. Since there's a size issue, duplicating what you have would be useful.

Re: Trouble using rechargable batteries

TomMac — Sun, 01 Mar 2015 02:25:28 GMT

vendor info was gothic- house? , but picked up from Ebay , about $13+

4x 2300mAh 16340 / CR123A 3.7v Li-ion Rechargeable Battery + Smart Charger B442

Re: Trouble using rechargable batteries

jguerdat — Sun, 01 Mar 2015 02:27:13 GMT

Thanks. I'll check that out.

Re: Trouble using rechargable batteries

jguerdat — Sun, 01 Mar 2015 14:15:55 GMT

Got around to checking this out and these were ones I had seen (gothic_household). Some searches showed a result of gray GTL batteries that seemed to suck but haven't seen anything on the purple ones. Your usage would seem to show an improvement so I'll be checking them out soon.

Thanks.

Re: Trouble using rechargable batteries

TomMac — Sun, 01 Mar 2015 14:26:35 GMT

The above batteries seem to be working well now for 3+ weeks...

What many forget it that because the cameras are new, they tend to use/learn/play with them alot in the beginning... Spec calls for about 4 mins a day for normal use of video... not out of the realm of use once learned.

(in my old vuezone system, I had low use cams go over 9 months of a set of batteries )

Re: Trouble using rechargable batteries

TomMac — Mon, 02 Mar 2015 15:23:14 GMT

jguerdat wrote:
Got around to checking this out and these were ones I had seen (gothic_household). Some searches showed a result of gray GTL batteries that seemed to suck but haven't seen anything on the purple ones. Your usage would seem to show an improvement so I'll be checking them out soon.

The gray GTL batteries are the ones I'm using... ( I went and checked ). All of mine have been good after a full charge/drain cycle.

Yes, these batteries are 1) going to be a hit or miss at times ( you may get a bad one ) 2) the rated 2300mahr is in question by me... I estimate its closer to 1200. It's all about the current drain used to test for the rating and at what pulse rate.

Good thing is that they aren't expensive @ $2+ per cell ( almost what a regular cell runs ), and tho they don't last as long as a non-rechargable cells, they seem to be working well for me.

Re: Trouble using rechargable batteries

Alpo — Tue, 03 Mar 2015 17:53:59 GMT

As of today, one of my cameras upgraded itself (happened to watch the process--camera LED will flash blue and the camera status page shows an 'upgrading' message), and the issue with LiFePO4 batteries has been resolved. Now shows full charge instead of the empty red. Can't figure out how to force the other camera to upgrade, but I imagine it will happen at some point. Or probably power cycling the battery may force the upgrade, as I think I had just removed the batteries momentarily from the camera before upgrading started. Also, the status page was showing that the battery needed to be charged before upgrading, but am not sure if that message was attributable to a pending upgrade or the fact that I was testing a new camera position that was potentially out of range.

These are the Tenergy batteries available from amazon: http://www.amazon.com/gp/product/B001EYHO9G/ref=pd_lpo_sbs_dp_ss_1?pf_rd_p=1944687782&pf_rd_s=lpo-top-stripe-1&pf_rd_t=201&pf_rd_i=B002UEE7SU&pf_rd_m=ATVPDKIKX0DER&pf_rd_r=1XHE1BHTV4AVJV58ZFNC

Re: Trouble using rechargable batteries

TomMac — Tue, 03 Mar 2015 18:16:11 GMT

As of today, one of my cameras upgraded itself (happened to watch the process--camera LED will flash blue and the camera status page shows an 'upgrading' message), and the issue with LiFePO4 batteries has been resolved. . Can't figure out how to force the other camera to upgrade, but I imagine it will happen at some point. Or probably power cycling the battery may force the upgrade, ...snipped

good to hear... Yes the camera can be forced to upgrade by opening the battery box door AND make sure the auto-update toggle in the base is on. Or you can restart the base and it should update.

The batteries I was testing ( 3.7v 2300mahr 16340 cells ) finally gave up the ghost today ( prob during the upgrade as that cam has the old sw info )

they made it almost 4 weeks with normal use with video quality on Best.

Will be running a new test to see how long they last with optimized video setting.