topic Re: Payment in Arlo

Payment

CSylvester — Sat, 03 May 2025 12:07:56 GMT

Changed payment successfully and it's not being charged. Never missed a payment, next payment is double

Re: Payment

BrookeN — Mon, 05 May 2025 18:35:52 GMT

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

Re: Payment

CSylvester — Mon, 05 May 2025 19:19:18 GMT

I'm not seeing anything in preferences about turning on private messages

Re: Payment

StephenB — Mon, 05 May 2025 19:43:34 GMT

@CSylvester wrote:

I'm not seeing anything in preferences about turning on private messages

You might not have made enough posts. It should be here:

Re: Payment

BrookeN — Tue, 06 May 2025 13:27:37 GMT

@CSylvester thank you for providing that information. Support will be reaching out to you as soon as possible.

Re: Payment

CSylvester — Fri, 09 May 2025 03:06:03 GMT

Am I going to get help with this or no? I've given my # and good times to call and all I got was a chat with an AI tech.

Re: Payment

BrookeN — Mon, 12 May 2025 14:24:19 GMT

@CSylvester I had reached back out to support to contact you. Were you able to speak to someone regarding your payment?