topic Re: Cannot Connect Base Station VMB4540r2 to HomeKit in Arlo

Cannot Connect Base Station VMB4540r2 to HomeKit

snicktoo1122 — Thu, 17 Apr 2025 13:01:18 GMT

Hello all,

I recently changed my home Wifi and I'm unable to connect my Arlo base station (VMB4540r2) to HomeKit. I am using the app, select the base station, and click "HomeKit" but it just stays stuck on the "Discovering your device. Please wait." screen forever.

I've gone through steps given by Arlo but it has not fixed anything 😞

I read about some token reset process on various forums, but I'm not sure if that's what's needed, and if so, how to start the process.

Re: Cannot Connect Base Station VMB4540r2 to HomeKit

BrookeN — Fri, 18 Apr 2025 13:40:31 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: Cannot Connect Base Station VMB4540r2 to HomeKit

Sebt1313 — Sat, 03 May 2025 13:37:32 GMT

Hello. Can you reset my token HomeKit please ?

Re: Cannot Connect Base Station VMB4540r2 to HomeKit

BrookeN — Mon, 05 May 2025 19:36:42 GMT

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: Cannot Connect Base Station VMB4540r2 to HomeKit

Sebt1313 — Mon, 05 May 2025 20:12:48 GMT

It works. Everything is ok.

thank you very much