https://community.arlo.com/t5/Arlo/Anybody-try-to-contact-Arlo-customer-support-using-a-phone/m-p/2448677#M99679 <P>April 28, 2025</P> <P>Advertisement for some type of Arlo "plan" began showing up when I try to open up and view my Arlo cameras.</P> <P>Tried to call Arlo for help on this problem as my cameras began working slowly with pixelations and failure to get a live stream.</P> <P>Guess what, Arlo doesn't want your call.</P> <P>Finally found a working phone number in a place most customers wouldn't know to look.</P> <P>Finally reached a help desk employee (Philippines), bad connection, I called back, they couldn't grasp my problem.</P> <P>Ask for supervisor, their phone was muffled and indistinct.</P> <P>I called back and got a helpful person (Sam), she had a supervisor call me.</P> <P>I was told Arlo had eliminated most/all publicly available phone numbers because the callers were getting "scammed"...whatever that means.</P> <P>I will be buying alternative cameras to replace the Arlo devices, probably will buy more solar powered Eufy cameras.</P> <P>Arlo...if you're listening...get and show some phone numbers for customer support...doubt this will happen...ugh!</P> Wed, 30 Apr 2025 17:16:10 GMT Iowa-based 2025-04-30T17:16:10Z https://community.arlo.com/t5/Arlo/Anybody-try-to-contact-Arlo-customer-support-using-a-phone/m-p/2448677#M99679 <P>April 28, 2025</P> <P>Advertisement for some type of Arlo "plan" began showing up when I try to open up and view my Arlo cameras.</P> <P>Tried to call Arlo for help on this problem as my cameras began working slowly with pixelations and failure to get a live stream.</P> <P>Guess what, Arlo doesn't want your call.</P> <P>Finally found a working phone number in a place most customers wouldn't know to look.</P> <P>Finally reached a help desk employee (Philippines), bad connection, I called back, they couldn't grasp my problem.</P> <P>Ask for supervisor, their phone was muffled and indistinct.</P> <P>I called back and got a helpful person (Sam), she had a supervisor call me.</P> <P>I was told Arlo had eliminated most/all publicly available phone numbers because the callers were getting "scammed"...whatever that means.</P> <P>I will be buying alternative cameras to replace the Arlo devices, probably will buy more solar powered Eufy cameras.</P> <P>Arlo...if you're listening...get and show some phone numbers for customer support...doubt this will happen...ugh!</P> Wed, 30 Apr 2025 17:16:10 GMT https://community.arlo.com/t5/Arlo/Anybody-try-to-contact-Arlo-customer-support-using-a-phone/m-p/2448677#M99679 Iowa-based 2025-04-30T17:16:10Z