topic Re: App Feature Request - Notifications in Arlo

App Feature Request - Notifications

BMcNabb — Sat, 12 Apr 2025 16:39:38 GMT

As an added feature, can you PLEASE put an option for users to only receive ONE notification per motion detection / recording? Currently, you receive a pop-up notification when motion (or people, vehicles, etc...) is detected and another pop-up notification when the recording for that particular event completes. It is super annoying. Can you add a feature that allows the user to choose to get the notification at the time motion is first detected or when the recording is complete? That option is not available today and thus if notifications are turned on you will get at least 2 notifications for every event detected.

Re: App Feature Request - Notifications

ShayneS — Mon, 14 Apr 2025 20:05:06 GMT

Hi @BMcNabb

What you are experiencing is by design. I can provide this info for future consideration but I also want to make sure you aren't having any additional issues with the notifications.

By design you should receive the first audible Push notification and once the motion is identified/processed you will receive a second non audible push notification that replaces the original with the image & animated preview/label etc.

Can you verify this is the case?

Thanks

Re: App Feature Request - Notifications

BMcNabb — Mon, 14 Apr 2025 21:12:13 GMT

That is correct. I would like to have the option to only receive the first notification. I do not want nor need the second notification.

Re: App Feature Request - Notifications

BMcNabb — Mon, 14 Apr 2025 21:16:45 GMT

And just to clarify, what you described is exactly what I currently experience. I would like to only see the initial notification letting me know that motion was detected and no follow-up notification for the same event.

Re: App Feature Request - Notifications

ShayneS — Mon, 14 Apr 2025 22:10:22 GMT

@BMcNabb Got it, thanks for your feedback and for verifying. I will provide this information to the appropriate team for future consideration.