Cannot see video recordings after Verisure suscription removed

Almartor — Sat, 22 Mar 2025 15:40:46 GMT

I removed my suscription to verisure and now recording locally but the videos are not being shown in the library anymore, no matter if I am in the same local network or not. Removing the USB dirve I can see the videos in the PC.

Also I want the set the port forwarding but the option to set the port is not being shown in the Arlo base config.

It looks to be stuck with the verisure suscription which is removed already.

Re: Cannot see video recordings after Verisure suscription removed

StephenB — Sat, 22 Mar 2025 20:26:10 GMT

@Almartor wrote:

I removed my suscription to verisure and now recording locally but the videos are not being shown in the library anymore, no matter if I am in the same local network or not. Removing the USB dirve I can see the videos in the PC.

Also I want the set the port forwarding but the option to set the port is not being shown in the Arlo base config.

Do you have a VMB4540 or VMB5000 smarthub? (Look for a VMBxxxx label on the hub)

Those are the only two models that support the direct access to local storage feature.

topic Cannot see video recordings after Verisure suscription removed in Arlo

Cannot see video recordings after Verisure suscription removed

Re: Cannot see video recordings after Verisure suscription removed