topic Re: Uk in Arlo

Uk

Demitria — Sun, 16 Mar 2025 09:28:43 GMT

Hi there,

I want to stop my subscription to verisure and keep my Arlo equipment. And then be a subscriber to just Arlo with this kit already installed.

How do I do this please? because my Arlo is automatically linked to verisure. Thank you

Re: Uk

BrookeN — Mon, 17 Mar 2025 14:37:45 GMT

You will need to reach out to Verisure support within your app. They will be able to help you further with your questions.

Re: Uk

Demitria — Mon, 17 Mar 2025 16:50:06 GMT

Hi and thanks for your reply. I was son chat with them at the weekend and they said about checking with you about becoming a subscriber with my already installed Arlo equipment.

Is that something Arlo will do please? Because after leaving verisure I would like to just pay monthly subscription to Arlo with my equipment?

I will talk to them again to see if they will unlink my account.

But in the meantime, time I just want confirmation that Arlo will take me on as a paid subscriber monthly for my installed equipment.

Thank you

Re: Uk

Demitria — Mon, 17 Mar 2025 21:36:05 GMT

Hi and thanks for your reply. I was son chat with them at the weekend and they said about checking with you about becoming a subscriber with my already installed Arlo equipment.

Is that something Arlo will do please? Because after leaving verisure I would like to just pay monthly subscription to Arlo with my equipment?

I will talk to them again to see if they will unlink my account.

But in the meantime, time I just want confirmation that Arlo will take me on as a paid subscriber monthly for my installed equipment.

Thank you

Re: Uk

BrookeN — Tue, 18 Mar 2025 13:26:03 GMT

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

Re: Uk

BrookeN — Thu, 20 Mar 2025 13:40:17 GMT

Thank you for providing that information, support will reach out to you as soon as possible.