topic Paying more in Arlo

Paying more

sfeathers — Mon, 10 Mar 2025 20:06:37 GMT

I would like to know why when I paid over 500$ when I put my cameras in and was told i would not ever owe anymore money, you are now tellimg me i have to pay a monthly fee?????? This is not right!!!!

Re: Paying more

DannyBearAgain — Tue, 11 Mar 2025 02:19:29 GMT

Arlo now insists on a fee to render out of warranty assistance to use the customer support service. Been this way since the Covid pandemic.

Any camera model sold after the pro2 requires a paid subscription to have cloud storage.

I have had pro2 since 2018 and have not had to pay arlo a cent more since then.

I also refuse to give arlo my CC information so they can’t rip me off.

Re: Paying more

StephenB — Tue, 11 Mar 2025 11:15:42 GMT

@sfeathers wrote:

I would like to know why when I paid over 500$ when I put my cameras in and was told i would not ever owe anymore money, you are now tellimg me i have to pay a monthly fee?????? This is not right!!!!

What camera models did you purchase?