topic Re: Arlo Wirefree camera--looked like camera recording while "off"--how? in Arlo

Arlo Wirefree camera--looked like camera recording while "off"--how?

JRoberts76 — Thu, 29 Sep 2016 18:52:01 GMT

Hi, I have the latest firmware installed that allows the camera to be "off". The mode was still armed, but like I said, the camera was off. As I left the room, I definitely saw the red lights (infrared) lights on the front of the camera glowing brightly, as if the camera was recording.

How worried should I be the camera is hacked? How could the lights be on, if my camera was off? Like I said, the mode was still armed when I turned it off. I did not get a notification of a recording. If the mode is "armed", but the camera turned to "off", does it still set of motion detection? This is the first time this ever happened that I know of, but I normally had my camera unarmed before turning it off, just to be sure.

Re: Arlo Wirefree camera--looked like camera recording while "off"--how?

jguerdat — Fri, 03 Jun 2016 13:19:48 GMT

Haven't thought of this. The mode is on but the camera's off. Sounds like motion detection is still on, just no recordings. Dunno if this is by design or a flaw. In any event, it's rather unlikely the camera is hacked.

Re: Arlo Wirefree camera--looked like camera recording while "off"--how?

JRoberts76 — Fri, 03 Jun 2016 18:23:33 GMT

Thank you, i have a feeling you're right. Unless mode is set to disarmed, the motion detector may still go off. What's alarming is that if I check the motion detector to on in settings, it overrides the "camera-->off" setting. Hope this is fixed with the next update. Quite glad they finally offered the option to turn off, but as this is new, obviously still a few bugs in the software.

Re: Arlo Wirefree camera--looked like camera recording while "off"--how?

JRoberts76 — Fri, 03 Jun 2016 18:24:17 GMT

The only way to be sure is make sure it's set to disarmed before turning camera off.

Re: Arlo Wirefree camera--looked like camera recording while "off"--how?

JamesC — Fri, 03 Jun 2016 20:19:46 GMT

No recordings or live streams can take place when a camera is switched off using the privacy mode. For details on this feature see here: How do I use the Arlo privacy feature?

JamesC