Recover Arlo doorbell after Verisure

niggalga2 — Thu, 13 Feb 2025 02:32:40 GMT

I have ended my Verisure subscription after ~18 months. After that I haven’t tried my Arlo doorbell AVD2001 and cameras as they were like bricked for me. Recently I wanted to revive them. My door chime I can see on arlo secure app but no other. I am trying to install doorbell even after scanning QR code it just can’t find the device.

I am only using 2.4 GHz network. I can see in the routers list that AVD2001 has assigned IP.

I have closed all cellular data, vpn, extender etc whatever can result interference. So my phone app and Arlo camera is connected on the same 2.4 network for sure.

I have factory reset the doorbell.

I don’t have a separate Arlo sub, could that be the issue? But I would expect it to discover at the least. Or because detaching from Verisure could have some side effects? Anyone could managed to work them can guide?

Re: Recover Arlo doorbell after Verisure

StephenB — Thu, 13 Feb 2025 12:46:03 GMT

@niggalga2 wrote:

I have ended my Verisure subscription after ~18 months. After that I haven’t tried my Arlo doorbell AVD2001 and cameras as they were like bricked for me. Recently I wanted to revive them. My door chime I can see on arlo secure app but no other. I am trying to install doorbell even after scanning QR code it just can’t find the device.

I am only using 2.4 GHz network. I can see in the routers list that AVD2001 has assigned IP.

Are you using a new Arlo account? Or are you using the same account you had when you have the Verisure subscription?

topic Recover Arlo doorbell after Verisure in Arlo

Recover Arlo doorbell after Verisure

Re: Recover Arlo doorbell after Verisure