Does Arlo Automatically Dispatch Emergency Services if I Don't Answer Alarm Alert?

Rebecca1989 — Tue, 11 Feb 2025 04:01:29 GMT

I am considering the Arlo Home Security Bundle with premium subscription.

If I subscribe to a premium account, I understand that I would receive a call letting me know of a fire alarm or AI detected fire.

My question is, if I do not answer this call from the monitoring center, will they then automatically dispatch the fire department? Or, if I do not answer, do they take no action?

Same question regarding break-ins: if I do not answer their call to check on the alarm, will they dispatch the police automatically?

Re: Does Arlo Automatically Dispatch Emergency Services if I Don't Answer Alarm Alert?

BrookeN — Wed, 12 Feb 2025 21:56:20 GMT

Hi,

We do try to contact the customer first to make sure that alarm was not set by accident. If there is no answer, then that is correct emergency services will be sent.

topic Does Arlo Automatically Dispatch Emergency Services if I Don't Answer Alarm Alert? in Arlo

Does Arlo Automatically Dispatch Emergency Services if I Don't Answer Alarm Alert?

Re: Does Arlo Automatically Dispatch Emergency Services if I Don't Answer Alarm Alert?