topic Re: Android app no longer letting you edit routine modes in Arlo

Android app no longer letting you edit routine modes

CR41G — Mon, 27 Jan 2025 13:44:07 GMT

On the latest version of the Android app, I cannot tap any of the three modes and edit their behavior when on the Routines page. I've tried this on my Google Pixel 8a and a BlueStacks instance. This is on the most up-to-date Android version. This is preventing me from making a lot of battery-saving changes to my camera.

Re: Android app no longer letting you edit routine modes

jguerdat — Mon, 27 Jan 2025 14:47:44 GMT

It's working here. I just tried changing a rule in my Standby mode and had no issues. I've also been working on my geofencing setup and had no problems.

I'd suggest rebooting the phone and reinstalling the app.

Re: Android app no longer letting you edit routine modes

BrookeN — Wed, 29 Jan 2025 17:42:21 GMT

@CR41G Are you still seeing this same behavior?

Re: Android app no longer letting you edit routine modes

CR41G — Wed, 29 Jan 2025 19:22:43 GMT

Yes. It's not a device issue. This is happening with my Pixel 8a, as well as a Samsung Galaxy S21 Ultra.

Re: Android app no longer letting you edit routine modes

BrookeN — Wed, 29 Jan 2025 20:12:42 GMT

Did you do the steps above that jguerdat suggested? I would suggest those steps as well.

Re: Android app no longer letting you edit routine modes

CR41G — Wed, 29 Jan 2025 20:16:44 GMT

Yes, I've rebooted the phones and restarted the app. Doesn't change anything,

Re: Android app no longer letting you edit routine modes

BrookeN — Wed, 29 Jan 2025 20:31:41 GMT

Can you try to reboot the phone as well as reinstall the app.

Re: Android app no longer letting you edit routine modes

jguerdat — Thu, 30 Jan 2025 14:57:52 GMT

To be clear, you're using the credentials for the primary user and not one that was granted access, right?

Re: Android app no longer letting you edit routine modes

Justaname12 — Sun, 27 Apr 2025 11:00:56 GMT

I am having this exact problem. I have tried every single troubleshooting option arlo offers. I need to talk to an agent, but you all have decided that you're going to charge for that now. Which makes me want to find a product that is 1. Easy to operate and 2. Is will to provide support when it doesn't. I just want to edit and/or delete routines. Why did you have to get rid of the calendar method? It was SO easy to operate and edit.

Re: Android app no longer letting you edit routine modes

BrookeN — Tue, 06 May 2025 17:01:55 GMT

The calendar icon is still available. Under feed it is on the top right.