topic VMB4000 not connecting to HomeKit in Arlo

VMB4000 not connecting to HomeKit

Order66 — Tue, 28 Jan 2025 18:07:59 GMT

Hello I am unable to add my Arlo VMB4000 Basestation to Home kit.

It does find the bridge and attemps to connect but after a few minutes, i get a unable to add accessory message.

Please advise, Thank you in advance!

Re: VMB4000 not connecting to HomeKit

BrookeN — Tue, 28 Jan 2025 19:52:15 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: VMB4000 not connecting to HomeKit

Order66 — Tue, 28 Jan 2025 22:57:16 GMT

WoW! How easy was that?

Fully armed and operational... Thank you!