topic Re: VMB5000r6 Stopped loading video to phone . in Arlo

VMB5000r6 Stopped loading video to phone .

alwatts — Sun, 26 Jan 2025 21:36:16 GMT

In library mode, the stored video doesn't load to view on my android cell phoen. Problem started approximately 2 weeks ago but I've had this set-up for several years with no problems loading stored video to phone. I also use a Galaxie Android to view stored video. It seems to working ok. I have deleted app from my phone twice and re-instllled to see if that would work but so far no luck.

Re: VMB5000r6 Stopped loading video to phone .

StephenB — Mon, 27 Jan 2025 12:06:20 GMT

@alwatts wrote:

In library mode, the stored video doesn't load to view on my android cell phoen. Problem started approximately 2 weeks ago but I've had this set-up for several years with no problems loading stored video to phone. I also use a Galaxie Android to view stored video. It seems to working ok. I have deleted app from my phone twice and re-instllled to see if that would work but so far no luck.

Are you using app version 5.4.2?

Re: VMB5000r6 Stopped loading video to phone .

alwatts — Mon, 27 Jan 2025 13:56:28 GMT

I was not until this morning. After reading your post I checked my version and found a update. I updated but with no joy. Still same problem.

Re: VMB5000r6 Stopped loading video to phone .

alwatts — Mon, 27 Jan 2025 14:06:51 GMT

I feel sort of stupid right now. Got to digging around and comparing settings between phone and pad. Realized I turned off wi-fi on phone the other day. Turned it back on and everything is working fine. Didn't realze wi-fi had to be on.