topic Re: Can’t specify specific notifications in app version 5.4.2 in Arlo

Can’t specify specific notifications in app version 5.4.2

BScott87 — Thu, 23 Jan 2025 00:51:41 GMT

In older app version I could choose between vehicle, people, animals, etc. as to which notifications I wanted to receive. In new version 5.4.2 I can only find notifications on or off. No where to choose between the different types.

Re: Can’t specify specific notifications in app version 5.4.2

alex_loo — Thu, 23 Jan 2025 04:04:29 GMT

that sounds like your subscription has expired (ie nothing to do with the app version) Is it the case?

Alex

Re: Can’t specify specific notifications in app version 5.4.2

StephenB — Thu, 23 Jan 2025 12:53:06 GMT

@BScott87 wrote:

In older app version I could choose between vehicle, people, animals, etc. as to which notifications I wanted to receive. In new version 5.4.2 I can only find notifications on or off. No where to choose between the different types.

If you now see "Feed" and "Dashboard" in the app (instead of "Library"), then the smart notifications are in a different place.

Press the profile icon in the upper left, and then select "Home" in the locations and plans. You'll see "Smart Detection" there.

This is particularly confusing because the profile also includes a "notifications" choice, which doesn't do what you want.

I have no idea why Arlo didn't put "smart detection" in the camera settings, as I think most users would begin by looking for the settings there.

Re: Can’t specify specific notifications in app version 5.4.2

BScott87 — Fri, 24 Jan 2025 18:57:39 GMT

That worked! Thanks for the help.