topic Re: Billing in Arlo

Billing

Caaly — Thu, 12 Dec 2024 03:18:09 GMT

I was charged twice and need to contact support but am having trouble connecting with someone.

Re: Billing

BrookeN — Thu, 12 Dec 2024 15:04:44 GMT

I have reached out to support regarding the charges you received. Support will be reaching out to you as soon as possible.

Re: Billing

Bsmc — Mon, 30 Dec 2024 21:06:14 GMT

I have 2 pending charges for my account. 1 posted Saturday and 1 today

Re: Billing

BrookeN — Thu, 02 Jan 2025 16:29:25 GMT

@Bsmc Did you renew or purchase from Arlo? Can you please dm me a good contact number as well as a good time to call. You send a dm by clicking on the envelope icon on the top right of the forum page.

Re: Billing

Bsmc — Thu, 02 Jan 2025 23:33:01 GMT

It’s a renewal for my monthly subscription. One of the charges has went through the other is still pending.

Re: Billing

BrookeN — Mon, 06 Jan 2025 15:48:02 GMT

If you can send me a dm with a good contact number as well as a good time to reach out, I can have support reach out to you.