topic Re: Batteries in Arlo

Batteries

aja — Thu, 29 Sep 2016 18:50:23 GMT

I installed my cameras outdoors about a month ago. Because one is always on, it gets a lot of use when cars go by. After a 2-3 weeks, I noticed the battery levels start going down, first to the half-way mark, and then to the 25-33% mark (which I assumed was because off heavy use). However, during the last week, all of the battery levels went back up to 100%, without me changing any of the batteries. Has this happened to anyone else?

(The weather had been in the 40s at night and 60s during the day, but I read that only extremely cold weather affects the battery levels).

Re: Batteries

jguerdat — Sat, 28 May 2016 13:38:02 GMT

I was just reading another post about similar behavior. Not sure what would cause this other than some server-side thing happening.

Re: Batteries

JamesC — Tue, 31 May 2016 15:39:07 GMT

aja,

Consider opening and closing the battery compartment door to reboot the camera. After the reboot, are the batteries showing the expected percentage?

JamesC

Re: Batteries

Barlborough — Tue, 31 May 2016 19:32:10 GMT

Checked one of my cameras yesterday 70%

This afternoon 4%...........

Batteries previously replaced end December last year......

Re: Batteries

jguerdat — Tue, 31 May 2016 20:14:18 GMT

Try resetting the camera and display by opening and closing the battery door. Does the percentage change? Maybe a power cycle on the base, too.

Re: Batteries

aja — Sat, 04 Jun 2016 14:11:30 GMT

Update. A few days after posting, I received an email that the battery level was 8%, and needed to be replaced, even though the level on the "live" mode showed 100% just the day prior. After the email, the "live" mode battery level did go down.

Maybe there's an issue with the "live" mode reading the battery level correctly until it's about to completely run out.

Re: Batteries

jguerdat — Sat, 04 Jun 2016 14:23:55 GMT

If you're viewing in a browser, perhaps clearing the cache would help. There have been instances where the browser is using old data that a cache clear helps.