topic Re: Device sharing no longer working since upgrade in Arlo

Device sharing no longer working since upgrade

AKARNOLD — Sun, 29 Dec 2024 16:39:15 GMT

Device sharing with my husbands account has stopped working since the upgrade to the new version. He has removed access and sent a fresh invite. Still don't see our cameras. Anybody seen the same problem. This is very frustrating!

Re: Device sharing no longer working since upgrade

StephenB — Sun, 29 Dec 2024 20:22:37 GMT

@AKARNOLD wrote:

Device sharing with my husbands account has stopped working since the upgrade to the new version. He has removed access and sent a fresh invite. Still don't see our cameras. Anybody seen the same problem. This is very frustrating!

Both accounts need to be running the new interface.

You can force the migration of your "friend" account using this hack

go to add device
start to add a Pro 5s camera

Obviously you can't complete the install, since you don't have the camera. But it will migrate your account to "feed" before you get stuck.

Re: Device sharing no longer working since upgrade

AKARNOLD — Sun, 29 Dec 2024 22:52:13 GMT

Amazing! It worked! Thank you!