topic Re: Scam Billing-I just received a bill for $26.31 from Arlo Technologies on my credit card. in Arlo

Scam Billing-I just received a bill for $26.31 from Arlo Technologies on my credit card.

Ajsuno — Mon, 16 Dec 2024 17:48:39 GMT

I haven't owned an Arlo device in nearly 3 years. Is this a scam???

Re: Scam Billing-I just received a bill for $26.31 from Arlo Technologies on my credit card.

StephenB — Mon, 16 Dec 2024 18:29:12 GMT

@Ajsuno wrote:

I haven't owned an Arlo device in nearly 3 years. Is this a scam???

Most likely is that a third party got a hold of your card info.

No matter how it happened, the card is compromised. I suggest

contacting your bank, dispute the charge, and ask for a new card
change the passwords on any accounts that had the payment method stored.

One of the mods - @BrookeN , @JamesC , @ShayneS - will create a support request on your behalf. But don't wait for Arlo - contact your bank and change the passwords right away.

Re: Scam Billing-I just received a bill for $26.31 from Arlo Technologies on my credit card.

BrookeN — Mon, 16 Dec 2024 22:13:47 GMT

I have reached out to support regarding the charges you received, support will be reaching out to you as soon as possible. However, I do suggest reaching out to your financial institution, as these charges are generally from a compromised card.