https://community.arlo.com/t5/Arlo/VMB500-will-no-longer-connect/m-p/2429702#M97553 <P>It was all working last week.</P><P>I can no longer connect my smart hub with add device.&nbsp;</P><P>Did a the hard reset on hub and home network, unplugged everything.</P><P>I am connected to a 2.4g network. plugged everything back in, in sequence.</P><P>hub flash's Amber then settle on the Blue light. but will not add device.</P> Tue, 03 Dec 2024 05:37:39 GMT Riqgull 2024-12-03T05:37:39Z https://community.arlo.com/t5/Arlo/VMB500-will-no-longer-connect/m-p/2429702#M97553 <P>It was all working last week.</P><P>I can no longer connect my smart hub with add device.&nbsp;</P><P>Did a the hard reset on hub and home network, unplugged everything.</P><P>I am connected to a 2.4g network. plugged everything back in, in sequence.</P><P>hub flash's Amber then settle on the Blue light. but will not add device.</P> Tue, 03 Dec 2024 05:37:39 GMT https://community.arlo.com/t5/Arlo/VMB500-will-no-longer-connect/m-p/2429702#M97553 Riqgull 2024-12-03T05:37:39Z https://community.arlo.com/t5/Arlo/VMB500-will-no-longer-connect/m-p/2429746#M97563 <P>Since you manually reset the hub, you must also remove it from your account before you can add it back. Here is an FAQ that covers the complete process:</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/1057976/How-can-I-factory-reset-my-Arlo-SmartHub-or-Base-Station" target="_blank">https://kb.arlo.com/1057976/How-can-I-factory-reset-my-Arlo-SmartHub-or-Base-Station</A></P> Tue, 03 Dec 2024 14:05:41 GMT https://community.arlo.com/t5/Arlo/VMB500-will-no-longer-connect/m-p/2429746#M97563 jguerdat 2024-12-03T14:05:41Z