topic Have not given my debit card and somehow charged $26 by Arlo in Arlo

Have not given my debit card and somehow charged $26 by Arlo

ysc12 — Sun, 01 Dec 2024 04:07:31 GMT

Never bought nor have a current subscription with Arlo. Was somehow charged $26 through my debit card today. WTF is this

Re: Have not given my debit card and somehow charged $26 by Arlo

StephenB — Sun, 01 Dec 2024 11:43:18 GMT

@ysc12 wrote:

Never bought nor have a current subscription with Arlo. Was somehow charged $26 through my debit card today. WTF is this

Somebody has gotten your card info, and used it to charge Arlo

Contact your bank to dispute the charge and get a replacement card. Also change the passwords on any accounts that store this payment method.

One of the mods - @BrookeN , @JamesC , @ShayneS - will create an Arlo support ticket on your behalf. But don't wait for them to respond before contacting your bank.

Re: Have not given my debit card and somehow charged $26 by Arlo

BrookeN — Tue, 03 Dec 2024 17:32:18 GMT

I have reached out to supper regarding the charges you received, support will be reaching out to you as soon as possible. However, I do suggest reaching out to your financial institution, as these charges are generally from a compromised card.