topic Re: Issues with new way of watching local storage in Arlo

Issues with new way of watching local storage

alex_loo — Fri, 29 Nov 2024 00:26:07 GMT

For local storage, we used to be watching footage from Devices >> Base >> Storage settings. Now while still keeping this, ARLO has moved this to FEED >> local. I think it makes sense moving it to under FEED.

A few issues though:

1. It defeats the purpose of moving it to FEED, if it is kept under a separate "local", instead of putting it together with information from "cloud"

2. First click of FEED does NOT even show "cloud" and "local". This is a bug that needs fixing

3. First click of FEED then click something (say dashboard) else then back FEED will typically show "cloud" and "local" (now correctly). However, this "local" is always blank, and needs refreshing to show the footage. This is another bug that needs fixing.

4. Presentation of footages under "local" is wrong. See the 2 attached pic. First with "storage settings" is showing footages for 28 Nov correctly. However, the "3:09pm 28 Nov" footage with "storage settings" side (during 0:13 with Main Entrance) has been INCORRECTLY grouped under 29 Nov for "local" side --- not to mention 3:09pm 29 Nov is in the future, at the time I am writing this message!

"Storage settings" screenshotnew "local" screenshot

5. Footages with "local" are redundantly show the same date (28 Nov 2024) multiple times.

Apparently zero testing at all, sigh.

Alex

Re: Issues with new way of watching local storage

jguerdat — Fri, 29 Nov 2024 15:46:26 GMT

1) I think I'd like to see them separated. It doesn't make too much sense to me to co-locate the videos. The only reason I might want to do so would be for some (potentially esoteric) troubleshooting.

2 & 3) I see the same thing.

4) I also see that happening here. At least for my account, it has to do with the change of day (see attached screenshot). I believe that's what you're seeing, too, just with many fewer videos than I record.

5) The redundant date caption over every local video is annoying.

Re: Issues with new way of watching local storage

StephenB — Fri, 29 Nov 2024 16:29:18 GMT

@jguerdat wrote:

1) I think I'd like to see them separated. It doesn't make too much sense to me to co-locate the videos. The only reason I might want to do so would be for some (potentially esoteric) troubleshooting.

I think it'd be cleaner if everything were shown in one feed, with the ability to filter out local using the feed settings. The filter is sticky, so you can just leave them filtered out if you have a subscription for all your cameras.

There are other events in the main feed (mode changes, etc), and you lose that context in the current design. Also, the current design is awkward if you have some cameras in a subscription and some that use local storage.

Re: Issues with new way of watching local storage

Odyssean — Sun, 19 Jan 2025 10:25:25 GMT

The previous app made much more sense. The new one is just awful. Whoever thought this was an improvement

needs a re-evaluation by top management. AWFUL