topic Re: Unauthorized access in Arlo

topic Re: Unauthorized access in Arlo https://community.arlo.com/t5/Arlo/Unauthorized-access/m-p/2429147#M97497 <P>You will need to log in to the account and change the email/password associated with the account. This can be done following the instructions here: <A href="https://kb.arlo.com/4118/How-do-I-change-my-Arlo-email-address#:~:text=To%20change%20your%20email%20address%3A&text=Tap%20in%20the%20Arlo%20Secure,email%20address%20and%20current%20password." target="_blank">https://kb.arlo.com/4118/How-do-I-change-my-Arlo-email-address#:~:text=To%20change%20your%20email%20address%3A&text=Tap%20in%20the%20Arlo%20Secure,email%20address%20and%20current%20password.</A></P><P> </P><P>You can then make adjustments to the subscription plan if needed: <A href="https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan" target="_blank">https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan</A></P><P> </P><P>JamesC</P> Fri, 29 Nov 2024 06:50:37 GMT JamesC 2024-11-29T06:50:37Z Unauthorized access https://community.arlo.com/t5/Arlo/Unauthorized-access/m-p/2428960#M97474 <P>I have an employee that I am terminating that created our Arlo subscription account under his email.  How do I speak to someone to address this or should I just cancel the charge on our business card since I can’t seem to speak to anyone directly about it?</P> Wed, 27 Nov 2024 17:52:13 GMT https://community.arlo.com/t5/Arlo/Unauthorized-access/m-p/2428960#M97474 Rafgal13 2024-11-27T17:52:13Z Re: Unauthorized access https://community.arlo.com/t5/Arlo/Unauthorized-access/m-p/2429147#M97497 <P>You will need to log in to the account and change the email/password associated with the account. This can be done following the instructions here: <A href="https://kb.arlo.com/4118/How-do-I-change-my-Arlo-email-address#:~:text=To%20change%20your%20email%20address%3A&text=Tap%20in%20the%20Arlo%20Secure,email%20address%20and%20current%20password." target="_blank">https://kb.arlo.com/4118/How-do-I-change-my-Arlo-email-address#:~:text=To%20change%20your%20email%20address%3A&text=Tap%20in%20the%20Arlo%20Secure,email%20address%20and%20current%20password.</A></P><P> </P><P>You can then make adjustments to the subscription plan if needed: <A href="https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan" target="_blank">https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan</A></P><P> </P><P>JamesC</P> Fri, 29 Nov 2024 06:50:37 GMT https://community.arlo.com/t5/Arlo/Unauthorized-access/m-p/2429147#M97497 JamesC 2024-11-29T06:50:37Z