topic Re: New update to My Arlo 2024-11 Can't delete multiple videos in Arlo

New update to My Arlo 2024-11 Can't delete multiple videos

Steve82759 — Sun, 24 Nov 2024 14:02:25 GMT

Arlo automatically updated MY Arlo app that I access on my PC. The Library is now gone and replaced with Feed. Also gone with the app, as far as I can see, is the ability to "select all" videos for a given day, deselect certain ones, and then delete the rest all at once. Videos now need to be deleted one by one, which is annoying & time consuming. Is there a way to do it or undo the update? The lack of being able to do this drew many complaints, in an older app update back in 2023, but then was fixed. Why is Arlo not allowing mass deletions on the new update once again when they know customers want that feature?

Re: New update to My Arlo 2024-11 Can't delete multiple videos

StephenB — Sun, 24 Nov 2024 18:45:09 GMT

@Steve82759 wrote:

Also gone with the app, as far as I can see, is the ability to "select all" videos for a given day, deselect certain ones, and then delete the rest all at once.

No, that feature is not gone.

Press on the three dots in the upper right, and then choose "Select Events"

Re: New update to My Arlo 2024-11 Can't delete multiple videos

Steve82759 — Sun, 24 Nov 2024 21:57:12 GMT

Thanks! Looks like I can select several and then delete, which is better than what I was experiencing, but can't select "ALL" for 1 day and then deselect the 1 or 2 I might want to keep before hitting delete.

Re: New update to My Arlo 2024-11 Can't delete multiple videos

StephenB — Mon, 25 Nov 2024 12:54:10 GMT

@Steve82759 wrote:

but can't select "ALL" for 1 day and then deselect the 1 or 2 I might want to keep before hitting delete.

Yes, you can.

Touch the radio button next to the date to select all the recordings for that day.

Re: New update to My Arlo 2024-11 Can't delete multiple videos

Steve82759 — Mon, 25 Nov 2024 14:32:28 GMT

Thanks! I see it now.

Re: New update to My Arlo 2024-11 Can't delete multiple videos

MNPNW — Tue, 26 Nov 2024 05:36:37 GMT

However, even at the large size, they are smaller and harder to tell if I should delete without watching.

And why do I have to "Select Events" to see the radio buttons? Make it an optional view or sticky.

I am frequently baffled by UI designers that believe adding clicks to accomplish a task or making something harder to see is better.