topic Fraud Charge on my debit card in Arlo

Fraud Charge on my debit card

Jessi_neisen — Sat, 23 Nov 2024 15:42:35 GMT

I received a charge on my card November 19th, from Arlo, who I’ve never heard of and have never purchased from. I haven’t used this card in over a year and am confused as to how Arlo received the card information in the first place. I want this resolved and I want my money back.

Re: Fraud Charge on my debit card

StephenB — Sat, 23 Nov 2024 15:49:43 GMT

@Jessi_neisen wrote:

I received a charge on my card November 19th, from Arlo, who I’ve never heard of and have never purchased from. I haven’t used this card in over a year and am confused as to how Arlo received the card information in the first place. I want this resolved and I want my money back.

One of the mods here - @BrookeN , @JamesC , or @ShayneS - will create a support request on your behalf. Watch here for their reply.

In the meantime: The card is compromised, and someone else made this charge - not Arlo. So you should contact your financial institution, and dispute the charge. Cancel the card, and get another if you need one.

Re: Fraud Charge on my debit card

BrookeN — Mon, 25 Nov 2024 18:17:10 GMT

I have reached out to support regarding the charges you received. They will be reaching out as soon as possible. However, I do suggest reaching out to your financial institution as soon as possible.