topic Re: No longer receiving Arlo notifications in Arlo

No longer receiving Arlo notifications

Michael1863 — Sat, 07 Sep 2024 18:34:48 GMT

Saw a previous discussion on "Arlo Motion Notifications No Longer Receiving" and followed the suggestion. Removed the two cameras and added them both back. They are both sending videos to my library. These are Arlo Pro cameras so I know they are much older models.

Unfortunately, still not receiving notifications to my Windows 10 computer. The notifications stopped coming on 09/03/2024. Any suggestions or info on why I might be having issues?

Re: No longer receiving Arlo notifications

BrookeN — Tue, 10 Sep 2024 16:28:03 GMT

Can you log out and log back in and see if you notice a difference. Also, please check that the settings are correct.

https://kb.arlo.com/es/000063185/What-are-Desktop-Notifications-and-how-do-I-enable-them-for-my-Arlo-system

Re: No longer receiving Arlo notifications

Michael1863 — Wed, 11 Sep 2024 17:46:39 GMT

Thank you for confirming the steps and the link that I found and did before I posted this issue.

Have also read the "How do I set up Push Notifications" and (Why am I not receiving Arlo notifications" and followed those instructions. Also did a "system check" on 09-07-2024 and it shows "All systems are operational".

Still no notifications are showing up on my (Windows 10) computer. This is why I am stumped on what to do to fix it. I am not an IT guy but try to research things first. There is just something that I have missed or there not turned on.

My IT guy checked to confirm that the settings in Chrome (my main browser) as well as Firefox where on and told me that he thought it was unlikely to be the browser.

Re: No longer receiving Arlo notifications

BrookeN — Mon, 28 Oct 2024 13:53:31 GMT

Are you still seeing this same behavior?

Re: No longer receiving Arlo notifications

Michael1863 — Mon, 28 Oct 2024 15:10:33 GMT

Yes, unfortunately I still no longer receive any Arlo notifications when the camera picks up someone at my door. The video stream does show up in the library when I log in to view them.

Re: No longer receiving Arlo notifications

BrookeN — Mon, 18 Nov 2024 16:16:00 GMT

Please try resetting the camera and then re-adding it onto the Arlo account.