topic Re: Geofencing with schedules in Arlo

Geofencing with schedules

TheNegotiator — Thu, 29 Sep 2016 18:50:35 GMT

Hi,

I have 3 cameras set up as follows:

Geofencing with 2 iPhones. Both mine and always with me.
Geofencing away means cameras are on using a bespoke programme.
Geofencing at home triggers a schedule which basically turns on the cameras using a bespoke programme that will record on motion overnight, but not during the day.
Two cameras will notify me on activity, another won't as I always have a ring doorbell for that location and I don't want multiple alerts.

Geofencing generally works and the system knows when I am at home and not at home. The problem is that when I am at home, I.e geofence home, the schedule doesn't work most of the time meaning that the camera is mainly on at all times using my bespoke programme. It is supposed to be turned off between certain hours but it always records between those hours. Checking it earlier, the system knew I was at home, knew to use the schedule but had picked the wrong time of the schedule. As a result, motion was on when it should have been off. Tapping all cameras disarmed and then back to geofencing resolved this, the system reset and realised it should have been off and is now off. But that should be automatic.

Can anybody please advise me on what I might be doing wrong?

Thanks

Re: Geofencing with schedules

jguerdat — Sat, 28 May 2016 13:30:53 GMT

Multiple reports of this. I'd suggest opening a case using a trouble ticket with support to get tracking on the issue and a fix.

Re: Geofencing with schedules

TheNegotiator — Sat, 28 May 2016 13:41:28 GMT

Thanks. Will do. Very annoying as this is a very simple flowchart!

Re: Geofencing with schedules

marcoinpb — Mon, 30 May 2016 16:29:19 GMT

After MANY hours of troubleshooting and many talks with the Support peaple, I'm at a dead end. My Geofencing works perfectly but my Schedualing for arming the stem at night (8pm. -6am) does not reliably function. It will Arm at 8pm but will not automatically dissarm at 6am
 
The Support people remind me that this is a Beta Program and still being developed. They have no further assistance at this time.

Re: Geofencing with schedules

marcoinpb — Tue, 31 May 2016 20:26:01 GMT

Although system and cameras all setup (remotley using my temp password), Geofencing and Schedualing DO NOT work together as offered. See above. Any comments?

Have not heard again from Support People.

Re: Geofencing with schedules

marcoinpb — Thu, 02 Jun 2016 18:24:46 GMT

For the first day, Geofencing is working with scheduling.

Let's see see if it works for two days!

Re: Geofencing with schedules

TheNegotiator — Thu, 02 Jun 2016 18:30:17 GMT

Thanks. I'll turn it back on and test too. Netgear eventfully just told me they are investigation.

Re: Geofencing with schedules

TheNegotiator — Fri, 03 Jun 2016 07:08:04 GMT

Didn't work this morning! Had to switch the mode on and off again to bring it to life.

Re: Geofencing with schedules

marcoinpb — Fri, 03 Jun 2016 12:51:49 GMT

Same here. It worked yesterday but needed manual set this morning. Scheduled arming at

6:00 am. did not happen. It DID yesterday evening do the scheduled Arm.

It it is a Beta!

Re: Geofencing with schedules

marcoinpb — Fri, 03 Jun 2016 13:15:53 GMT

Am I the only one that has realized that we have become UNPAID Beta-Testers?

Re: Geofencing with schedules

JamesC — Fri, 03 Jun 2016 20:00:08 GMT

Can those involved in this thread experiencing this issue provide some information on the devices they are using:

example:

Model - iPhone 5s, iOS version 9.3.2

Also, one thing to keep in mind, in order for geofencing to update location the app must be running. If the app is forced closed or you log out of the app, geofencing will not be able to update location.

JamesC

Re: Geofencing with schedules

marcoinpb — Fri, 03 Jun 2016 20:33:42 GMT

Per your request:

iPhone 6s+

Version iOS 9.3.2 (13F69)

Re: Geofencing with schedules

TheNegotiator — Sat, 04 Jun 2016 07:09:23 GMT

Worked this morning randomly!

iPhone 5 with 9.3.2. App is always running.
With
iPhone 6, 8.3. App is always running.

Re: Geofencing with schedules

marcoinpb — Sat, 04 Jun 2016 11:27:22 GMT

FAILED. Again it did NOT disarm this morning at 6:00am. The Geofencing and scheduling settings have not been changed - it disarmed yesterday morning. One out of 5 mornings it worked.

Manualy disarmed it it this morning. It DID automatically arm last evening at 8:00pm.

BETA Testers we are!

Re: Geofencing with schedules

marcoinpb — Sat, 04 Jun 2016 11:51:45 GMT

Perhaps time for a fresh set of programmers ? When practicing law, I found it almost impossible to edit ones own work. Your existing team obviously needs help. Perhaps switch teams (if there is one) that has failed to substantially reduce the long lage before recording when motion is detected.

From an unpaid Beta Tester!

Re: Geofencing with schedules

jguerdat — Sat, 04 Jun 2016 14:25:59 GMT

marcoinpb wrote:
From an unpaid Beta Tester!

Not many beta testers ARE paid... 🙂

Re: Geofencing with schedules

marcoinpb — Sat, 04 Jun 2016 15:40:16 GMT

And not many pay to be Beta Testers.

My my only interest is to have my devices to function asthey were intended to function.

That is, perhaps some exceptions, the only reason anyone is here.

Have a a great weekend!

Re: Geofencing with schedules

marcoinpb — Sun, 05 Jun 2016 14:41:57 GMT

Still not fixed by developers:

FAILED. Again it did NOT disarm this morning at 6:00am. The Geofencing and scheduling settings have not been changed - it disarmed yesterday morning. One out of 5 mornings it worked.

Manualy disarmed it it this morning. It DID automatically arm last evening at 8:00pm.

Re: Geofencing with schedules

marcoinpb — Sat, 11 Jun 2016 13:58:27 GMT

This morning neither Geofencing one Schedualing work at all.

We are Beta testers!

Re: Geofencing with schedules

Ja1487 — Mon, 20 Jun 2016 21:58:54 GMT

I am having the exact same problem. Scheduling and geo don't work... Scheduling at least worked before the update, but now the geo kinda works but when it cuts to scheduling it won't turn off in the am. And now if I set it to scheduling it does the same thing.

So I'm back to manually arming and disarming the thing, which wouldn't be so bad if it did t take so damn long to load.

Cmon guys I paid good money for a working product. Cool concept but for security purposes I kinda want my money back unless y'all get on it