topic Re: Arlo Battery weird reading in Arlo

Arlo Battery weird reading

Sa9aX11 — Thu, 29 Sep 2016 18:50:28 GMT

Arlo Battery showed 3 bars (80%) and when I removed the batteries to place to a different area, there is the usual thing you have to do set right level, enough light, aim and test wireless and picture, doing this I found the batteries dropped 2 bars (10%) completely drain the batteries,

I couldn't use the Cam anymore. I got my multimeter and checked the batteries, found they are ok still holding V3.0 - 3.2 each batteries so I place them back and tried again but nothing it only lasted a bit then gone dead again, the Cam is located next to my router so it wasn't far, the Cam should work, batteries are still good. Next day found the Cam working again at the original state as was before 80%, all I did is I removed the batteries for a day place them back to the Cam.

Not sure what is going on here, defective Cam? this one is the second I got replaced.

Is the magnets causing this problem?

Sal.

Re: Arlo Battery weird reading

Butikofer08 — Sat, 28 May 2016 15:22:10 GMT

Bought my setup two days ago and already 3 out of 4 cameras are giving low battery warning and I've swapped out one camera so far due to the pink hue problem

Re: Arlo Battery weird reading

jguerdat — Sat, 28 May 2016 17:08:27 GMT

How many minutes of recording and live view do you have? Spec is for ~4 minutes per day for 4-6 month battery life.

Another possibility is poor WiFi between the cameras and base. DIstance, obstacles, 2.4GHz interference, etc.

Re: Arlo Battery weird reading

Sa9aX11 — Sun, 29 May 2016 03:51:29 GMT

The distance and signal is the same I moved it around and battery reading was the same, the recording time I am using is 40s (max 120s) using best battery life, its during the testing and moving the Cam it drained complete, just strange to find the batteries went back to normal the next day. All I did is removed the batteries and left them out for 1 day after next day found the Cam working again (80%). Air or the cold charged the batteries? I thought putting in fridge probably fix it.

Sal

jguerdat wrote:
How many minutes of recording and live view do you have? Spec is for ~4 minutes per day for 4-6 month battery life.

Another possibility is poor WiFi between the cameras and base. DIstance, obstacles, 2.4GHz interference, etc.

Re: Arlo Battery weird reading

jguerdat — Sun, 29 May 2016 14:06:43 GMT

My experience with various batteries has shown little effect from temperature. I'm sure COLD temps reduce life but I haven't noticed very short life.

One thing to note is that the battery indicator on the Cameras tab will show "depeleted" until status is updated. Is it possible you just looked too fast when starting up the app? Batteries won't completely replenish themselves after no use from depleted to full regardless of the amount of time - some renewal would be noted but not much. I'm guessing it was just a display issue rather than actual but can't prove it. A voltmeter would help but you'd need to read the batteries immediately after removing them from the camera since a no-load reading means little.

Re: Arlo Battery weird reading

Sa9aX11 — Mon, 30 May 2016 06:48:06 GMT

jguerdat wrote:
My experience with various batteries has shown little effect from temperature. I'm sure COLD temps reduce life but I haven't noticed very short life.

One thing to note is that the battery indicator on the Cameras tab will show "depeleted" until status is updated. Is it possible you just looked too fast when starting up the app? Batteries won't completely replenish themselves after no use from depleted to full regardless of the amount of time - some renewal would be noted but not much. I'm guessing it was just a display issue rather than actual but can't prove it. A voltmeter would help but you'd need to read the batteries immediately after removing them from the camera since a no-load reading means little.

I didn't looked too fast I checked a few times it was showing just a little left, also I removed the batteries 1 or 2 hours and it was showing completely flat in 2 different areas, one in R7000 and the other Arlo Web Portal.

I left the batteries out of the Cam and the next day I placed them back and find it was 80% left, fully working. It just weird.

Sal

Re: Arlo Battery weird reading

JamesC — Wed, 01 Jun 2016 15:10:36 GMT

Sa9aX11,

Are you still having issues with your battery levels? Please let me know if you continue experiencing this issue.

JamesC

Re: Arlo Battery weird reading

Sa9aX11 — Wed, 01 Jun 2016 22:11:46 GMT

JamesC wrote:
Sa9aX11,

Are you still having issues with your battery levels? Please let me know if you continue experiencing this issue.

JamesC

Not so far its going fine, Arlo site showing I have 81% left on the battery.

It's a shame I have to revert R7000 firmware back to V1.0.6.40_1.1.90 to make Arlo Cam work. I just waiting for next firmware update.

Sal.

Re: Arlo Battery weird reading

jguerdat — Thu, 02 Jun 2016 13:24:36 GMT

Sa9aX11 wrote:
It's a shame I have to revert R7000 firmware back to V1.0.6.40_1.1.90 to make Arlo Cam work. I just waiting for next firmware update.

Sal.

You're not alone. This has been going on WAY too long. There's been some indication that a new production firmware with Arlo support may be available in the next week or so but I wouldn't bet on it.