topic Re: how do I identify 2 cameras that I have that as far as I can do not open for access to batteries in Arlo

how do I identify 2 cameras that I have that as far as I can do not open for access to batteries

dennis51 — Wed, 06 Nov 2024 22:17:52 GMT

I have 2 cameras that I want to reconnect to my system but I do not know what type of cameras they are. As far as I can tell neither can be opened. the hole to attach them is centered on the back.

Re: how do I identify 2 cameras that I have that as far as I can do not open for access to batteries

StephenB — Wed, 06 Nov 2024 23:28:44 GMT

@dennis51 wrote:

I have 2 cameras that I want to reconnect to my system but I do not know what type of cameras they are. As far as I can tell neither can be opened. the hole to attach them is centered on the back.

Do you know when they were purchased?

Does it have a flap over the charging port on the bottom? If it does, then look for a faint label at the top where the flap opens. You might have to angle the camera a bit to get a reflection so you can read it.

Re: how do I identify 2 cameras that I have that as far as I can do not open for access to batteries

dennis51 — Thu, 07 Nov 2024 00:43:33 GMT

don't know when I got them but at least 10 months ago. Yes the cover for recharging and a button is on the bottom. There is a number at the top of the flap - VMC2030

Re: how do I identify 2 cameras that I have that as far as I can do not open for access to batteries

StephenB — Thu, 07 Nov 2024 12:09:17 GMT

@dennis51 wrote:

don't know when I got them but at least 10 months ago. Yes the cover for recharging and a button is on the bottom. There is a number at the top of the flap - VMC2030

These are the first generation Essential Outdoor cameras.

FWIW, the warranty is 12 months, so potentially already expired.

Re: how do I identify 2 cameras that I have that as far as I can do not open for access to batteries

dennis51 — Thu, 07 Nov 2024 14:06:26 GMT

Thank you!!

Appreciate your assistance!