topic Re: VMC3030 are the cameras 3G or 4G network compatible in Arlo

VMC3030 are the cameras 3G or 4G network compatible

4811never — Wed, 30 Oct 2024 20:44:56 GMT

This last week my cameras are not recording to the cloud or sending notifications. I can log on and view the camera only.

I am aware this model's (VMC3030) EOL date was July 2023 and would work for a further year and up till now it has still been recording to the cloud and sending notifications.

Re: VMC3030 are the cameras 3G or 4G network compatible

StephenB — Wed, 30 Oct 2024 23:09:47 GMT

@4811never wrote:

VMC3030 are the cameras 3G or 4G network compatible

They use WiFi to communicate with the hub, not 3G or 4G.

@4811never wrote:

This last week my cameras are not recording to the cloud or sending notifications. I can log on and view the camera only.

The mods - @BrookeN , @JamesC , @ShayneS - might be able to do a back-end sync that will take care of this for you. I've tagged them, so one of them should reply here.

Re: VMC3030 are the cameras 3G or 4G network compatible

4811never — Thu, 31 Oct 2024 01:53:27 GMT

Thanks for the info on the WiFi, not 3G or 4G.

I shall await a text from the other members, thanks!

Re: VMC3030 are the cameras 3G or 4G network compatible

BrookeN — Mon, 04 Nov 2024 17:27:51 GMT

@4811never please reach out to support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the issue.