https://community.arlo.com/t5/Arlo/Cannot-Open-Total-Security-Mount-With-Key/m-p/2423620#M96960 <P>One of my total security mount cameras refuses to open with the key.&nbsp; While the key turns, the camera refuses to come out.&nbsp; Any ideas how to address this?&nbsp; Do I just leave it as a fake non-working camera?&nbsp; Also what is the point of the total security mount when the keys are the same and easy to get?</P> Sat, 19 Oct 2024 23:28:21 GMT TUKhS5Ays4Ez 2024-10-19T23:28:21Z https://community.arlo.com/t5/Arlo/Cannot-Open-Total-Security-Mount-With-Key/m-p/2423620#M96960 <P>One of my total security mount cameras refuses to open with the key.&nbsp; While the key turns, the camera refuses to come out.&nbsp; Any ideas how to address this?&nbsp; Do I just leave it as a fake non-working camera?&nbsp; Also what is the point of the total security mount when the keys are the same and easy to get?</P> Sat, 19 Oct 2024 23:28:21 GMT https://community.arlo.com/t5/Arlo/Cannot-Open-Total-Security-Mount-With-Key/m-p/2423620#M96960 TUKhS5Ays4Ez 2024-10-19T23:28:21Z https://community.arlo.com/t5/Arlo/Cannot-Open-Total-Security-Mount-With-Key/m-p/2423853#M96981 <P>Please contact support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the behavior you are seeing.</P> Mon, 21 Oct 2024 18:03:34 GMT https://community.arlo.com/t5/Arlo/Cannot-Open-Total-Security-Mount-With-Key/m-p/2423853#M96981 BrookeN 2024-10-21T18:03:34Z