https://community.arlo.com/t5/Arlo/Not-receiving-password-reset-link/m-p/2422209#M96867 <P>I forgot my password so I sent a reset link to my email. The email address is correct but I didn't receive the email. I tried multiple times. Nothing in spam box either.&nbsp;</P><P>&nbsp;</P><P>I sent an email to Arlo but no reply over a week. No customer service over phone unless you pay for more expensive subscription that you can't downgrade once you upgrade.&nbsp;</P><P>&nbsp;</P><P>Im getting so frustrated and regretting getting Arlo. It wasn't like this when I purchased it years ago.</P><P>&nbsp;</P><P>Please help.&nbsp;</P> Fri, 11 Oct 2024 14:00:39 GMT Angela88 2024-10-11T14:00:39Z https://community.arlo.com/t5/Arlo/Not-receiving-password-reset-link/m-p/2422209#M96867 <P>I forgot my password so I sent a reset link to my email. The email address is correct but I didn't receive the email. I tried multiple times. Nothing in spam box either.&nbsp;</P><P>&nbsp;</P><P>I sent an email to Arlo but no reply over a week. No customer service over phone unless you pay for more expensive subscription that you can't downgrade once you upgrade.&nbsp;</P><P>&nbsp;</P><P>Im getting so frustrated and regretting getting Arlo. It wasn't like this when I purchased it years ago.</P><P>&nbsp;</P><P>Please help.&nbsp;</P> Fri, 11 Oct 2024 14:00:39 GMT https://community.arlo.com/t5/Arlo/Not-receiving-password-reset-link/m-p/2422209#M96867 Angela88 2024-10-11T14:00:39Z https://community.arlo.com/t5/Arlo/Not-receiving-password-reset-link/m-p/2422225#M96870 <P>I have reached out to support regarding you not receiving the password reset email, they will be reaching out to you as soon as possible.&nbsp;</P> Fri, 11 Oct 2024 14:40:26 GMT https://community.arlo.com/t5/Arlo/Not-receiving-password-reset-link/m-p/2422225#M96870 BrookeN 2024-10-11T14:40:26Z