https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/2421657#M96821 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1004383">@Lina74925</a>&nbsp;wrote:<BR /> <P>The base station on my iPhone 14 is showing offline but I still receive video. The same base station on my sister iPhone 14 is showing online.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Is she perhaps using the primary account?&nbsp; And are you using a "friend" account?</P> Mon, 07 Oct 2024 16:21:26 GMT StephenB 2024-10-07T16:21:26Z https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/2421335#M96820 <P>The base station on my iPhone 14 is showing offline but I still receive video. The same base station on my sister iPhone 14 is showing online.&nbsp;<BR /><BR /></P><P>I have reinstalled the app. It has been a few days that the base station is showing offline. Please help&nbsp;</P> Sat, 05 Oct 2024 06:45:16 GMT https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/2421335#M96820 Lina74925 2024-10-05T06:45:16Z https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/2421657#M96821 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1004383">@Lina74925</a>&nbsp;wrote:<BR /> <P>The base station on my iPhone 14 is showing offline but I still receive video. The same base station on my sister iPhone 14 is showing online.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Is she perhaps using the primary account?&nbsp; And are you using a "friend" account?</P> Mon, 07 Oct 2024 16:21:26 GMT https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/2421657#M96821 StephenB 2024-10-07T16:21:26Z