https://community.arlo.com/t5/Arlo/Why-can-t-I-live-chat/m-p/2421085#M96784 <P>I have reached out to support regarding the error you are receiving when trying to reach out to support. They will reach out to you as soon as possible.&nbsp;</P> Thu, 03 Oct 2024 14:34:04 GMT BrookeN 2024-10-03T14:34:04Z https://community.arlo.com/t5/Arlo/Why-can-t-I-live-chat/m-p/2420729#M96769 <P>I have an Arlo secure plus plan but when I try to live chat with an agent I get told.</P><P>&nbsp;</P><P>"After reviewing your account, it appears that you are not entitled to live agent support. However, you can utilize any of the self-support options available to you including this chat bot, the Arlo Community, and the Arlo support site where you can find how-to articles and videos."</P> Tue, 01 Oct 2024 13:34:36 GMT https://community.arlo.com/t5/Arlo/Why-can-t-I-live-chat/m-p/2420729#M96769 MrChiefsFan 2024-10-01T13:34:36Z https://community.arlo.com/t5/Arlo/Why-can-t-I-live-chat/m-p/2421085#M96784 <P>I have reached out to support regarding the error you are receiving when trying to reach out to support. They will reach out to you as soon as possible.&nbsp;</P> Thu, 03 Oct 2024 14:34:04 GMT https://community.arlo.com/t5/Arlo/Why-can-t-I-live-chat/m-p/2421085#M96784 BrookeN 2024-10-03T14:34:04Z