topic Re: Arlo base station sync up light is not working in Arlo

Arlo base station sync up light is not working

Yanglijm0908 — Sun, 15 Sep 2024 16:30:47 GMT

My base station sync up light is not working. No matter how I press or reset, reboot, no response at all, so I cannot sync up with my cameras. Can someone help me?

Re: Arlo base station sync up light is not working

jguerdat — Mon, 16 Sep 2024 13:39:13 GMT

I'm not sure what you mean by "sync up light". This FAQ shows the different meanings:

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

Exactly what do ALL the LEDs show?

Re: Arlo base station sync up light is not working

p772511L — Mon, 23 Sep 2024 23:25:11 GMT

None of my lights on my base station are working.

Re: Arlo base station sync up light is not working

jguerdat — Tue, 24 Sep 2024 12:12:30 GMT

That sounds like the power supply is likely dead although it could be an issue with the base. Make sure the cord is fully inserted into the base connector. Use a voltmeter to measure the voltage at the connector - it should be 12 volts DC.