topic Chime2 not connecting in Arlo

Chime2 not connecting

ACcamera — Sun, 22 Sep 2024 06:03:37 GMT

I cannot conect my chime2. I scan the QR code, plug in the device, the white light slowly flashes, hit continue and nothing happens. I tried resetting the doorbell, the chime keeps the same slow flashing when I hit it, to lead to the same effect.

Contacting support through the app hasn't worked, that's another essay.

Re: Chime2 not connecting

jguerdat — Sun, 22 Sep 2024 12:42:14 GMT

Have you tried resetting the chime?

https://kb.arlo.com/000061879/How-do-I-reset-my-Arlo-Chime-or-Chime-2

Make sure your SSID and password don't have spaces or special characters.

Re: Chime2 not connecting

ACcamera — Sun, 22 Sep 2024 14:48:03 GMT

I try resetting the chime, when I hold the reset button it just turns of the flashing while I'm holding it, and goes back to the same slow flashing. What's an SSID?

Re: Chime2 not connecting

ACcamera — Sun, 22 Sep 2024 14:55:02 GMT

SSID password has numbers, but no special characters.

Re: Chime2 not connecting

StephenB — Sun, 22 Sep 2024 20:18:50 GMT

@ACcamera wrote:

What's an SSID?

It's the name of your wifi network.

Re: Chime2 not connecting

BrookeN — Tue, 24 Sep 2024 14:46:55 GMT

@ACcamera were you able to get the Chime 2 to connect to the account? Also, if not what type of device are you using to set up the Chime 2?

Re: Chime2 not connecting

ACcamera — Mon, 30 Sep 2024 17:27:53 GMT

Phone support reached out to me, we didn't get it to sync with the phone, bu.t had gotten it working with my old tab s6 lite tablet.