topic Re: Change account password. Bad Gateway error code 502 in Arlo

Change account password. Bad Gateway error code 502

ksogna — Fri, 30 Aug 2024 08:08:01 GMT

I am not able to reset password.

> I send reset password

> I recive mail for resetting password

> I send the new password

> I recive error message = Bad gateway - error code 502

> Browser working ok + Cloudflare working ok + notifications.arlo.com = Host error

Please advise

+ How can I contact Arlo direct when i cannot log into my account?

Re: Change account password. Bad Gateway error code 502

BrookeN — Fri, 30 Aug 2024 15:47:41 GMT

Can you try from a different device or browser? Have you tried to delete the cache and cookies?

Re: Change account password. Bad Gateway error code 502

jan0901 — Sat, 31 Aug 2024 23:57:37 GMT

Have you solved this? I have the same issue, can't log into my account. Tried different devices and browsers but still no luck. Please help.

Re: Change account password. Bad Gateway error code 502

Liiiii — Mon, 02 Sep 2024 04:25:51 GMT

Same here

Re: Change account password. Bad Gateway error code 502

BrookeN — Tue, 03 Sep 2024 14:57:52 GMT

Has anyone within this post able to get into their account?

Re: Change account password. Bad Gateway error code 502

jan0901 — Tue, 03 Sep 2024 23:17:12 GMT

No, still the same issue. I had to set up another account and reset everything.

Re: Change account password. Bad Gateway error code 502

BrookeN — Wed, 04 Sep 2024 13:39:57 GMT

On the new account you were able to get everything up and working correctly and able to sign in?

Re: Change account password. Bad Gateway error code 502

kkmkkm — Fri, 25 Oct 2024 02:50:41 GMT

Please rectify the issue asap. The grantee of my camera encounters the same problem for resetting the password. I don't think by suggesting to set up a new account is a solution for the issue. Please fixed asap.

Re: Change account password. Bad Gateway error code 502

BrookeN — Tue, 29 Oct 2024 17:47:22 GMT

Have you tried from a different device?