topic Re: Bay of Plenty NZ in Arlo

It doesn't matter what mode I use, arm away, arm home, standby, I continually get alerts for all movement.

_TJ — Tue, 23 Jul 2024 18:11:07 GMT

I regretfully upgraded the mobile app with the new upgrade.

It doesn't matter what mode I use, arm away, arm home, standby, I continually get alerts for all movement. I get soooooooooo many notifications in an hour it is driving me mad.

What do I do?

Re: Bay of Plenty NZ

StephenB — Sun, 21 Jul 2024 21:48:50 GMT

@_TJ wrote:

What do I do?

What cameras do you have?

Re: Bay of Plenty NZ

_TJ — Mon, 22 Jul 2024 01:12:38 GMT

Hello

Arlo Pro 3 Floodlight

Arlo Essential VMC 2030 x 4

Therese

Re: Bay of Plenty NZ

StephenB — Mon, 22 Jul 2024 12:39:41 GMT

@_TJ wrote:
Arlo Pro 3 Floodlight

Arlo Essential VMC 2030 x 4

Are you getting constant notifications on all these cameras? Or just one?

Also, are you using a base/smarthub, or are the cameras all connected directly to your home wifi?

Re: Bay of Plenty NZ

jeffkeiser13 — Thu, 22 Aug 2024 16:55:13 GMT

I am having the same issue. I use a base to connect my devices and have a number of different devices connected. Arlo Pro, Essential Spotlight and I'm getting constant notifications on all of them, even when i set to Arm Home where I have disabled most of the cameras.

Re: Bay of Plenty NZ

StephenB — Thu, 22 Aug 2024 17:08:16 GMT

@jeffkeiser13 wrote:

I am having the same issue. I use a base to connect my devices and have a number of different devices connected. Arlo Pro, Essential Spotlight and I'm getting constant notifications on all of them, even when i set to Arm Home where I have disabled most of the cameras.

What base station model do you have? (Look for a VMBxxxx label on it).

Re: Bay of Plenty NZ

jeffkeiser13 — Thu, 22 Aug 2024 17:18:15 GMT

VMB4000

Re: Bay of Plenty NZ

jeffkeiser13 — Thu, 22 Aug 2024 17:40:59 GMT

Vmb4000

Re: Bay of Plenty NZ

StephenB — Thu, 22 Aug 2024 19:54:58 GMT

@jeffkeiser13 wrote:

VMB4000

Ok.

Normally I'd suggest doing a factory reset of the base. But there is an issue at the moment where many users have said they cannot add the base back to their account after doing that. So for now, I am recommending that you NOT do a reset.

I am tagging the mods - @JamesC , @ShayneS , @BrookeN - in case they have other suggestions.