topic Re: Last app upgrade no good! in Arlo

Last app upgrade no good!

Reddog123 — Sat, 17 Aug 2024 09:37:08 GMT

When will I be able to run my three base stations and ten cameras on one subscription like I have before the last app upgrade???

Have to turn each individual camera on and off now, dam inconvenient and time consuming😡😡

Arlo please fix!

Re: Last app upgrade no good!

StephenB — Sat, 17 Aug 2024 14:11:33 GMT

@Reddog123 wrote:

When will I be able to run my three base stations and ten cameras on one subscription like I have before the last app upgrade???

If you've them up in one location, then you only need one subscription.

@Reddog123 wrote:
Have to turn each individual camera on and off now, dam inconvenient and time consuming😡😡

The easiest way is to go into the device settings for the camera and turn it on or off there.

Re: Last app upgrade no good!

Reddog123 — Sat, 17 Aug 2024 19:10:26 GMT

I have them in three different locations……

Used to be able to arm/disarm each station with one input!

Re: Last app upgrade no good!

StephenB — Sat, 17 Aug 2024 20:16:39 GMT

@Reddog123 wrote:

I have them in three different locations……

The terms of service require one subscription per location. That was true before the update, but the app did not enforce it.

Re: Last app upgrade no good!

Reddog123 — Sat, 17 Aug 2024 20:51:01 GMT

Of course it’s in the fine print that no one reads! as Arlo did not enforce it then it becomes the norm, extremely misleading, will be looking for another system…..

Re: Last app upgrade no good!

StephenB — Sat, 17 Aug 2024 21:01:38 GMT

I am thinking that Arlo will need to add back custom modes, since there are a lot of single-location use cases that require them.

So hopefully there will be a way forward, but there isn't right now.