https://community.arlo.com/t5/Arlo/connection-issues/m-p/2339414#M95461 <P>To be clear, these are the original Essential (Gen. 1) cameras? The new Gen. 2 cameras currently cannot be connected to a hub or base.</P> <P>&nbsp;</P> <P>When you replaced your base/hub, you would have needed to remove all devices connected to that base/hub - have you done that?&nbsp;</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera" target="_blank">https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera</A></P> Sat, 22 Jun 2024 13:38:33 GMT jguerdat 2024-06-22T13:38:33Z https://community.arlo.com/t5/Arlo/connection-issues/m-p/2339301#M95455 <P>I have Arlo doorbell and 5 cameras.&nbsp; I had to replace the base station and was able to reconnect the doorbell.&nbsp; For some reason, it is not allowing me to connect the 5 Essential cameras.&nbsp; Any ideas?</P><P>&nbsp;</P> Fri, 21 Jun 2024 14:12:21 GMT https://community.arlo.com/t5/Arlo/connection-issues/m-p/2339301#M95455 Vleves 2024-06-21T14:12:21Z https://community.arlo.com/t5/Arlo/connection-issues/m-p/2339414#M95461 <P>To be clear, these are the original Essential (Gen. 1) cameras? The new Gen. 2 cameras currently cannot be connected to a hub or base.</P> <P>&nbsp;</P> <P>When you replaced your base/hub, you would have needed to remove all devices connected to that base/hub - have you done that?&nbsp;</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera" target="_blank">https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera</A></P> Sat, 22 Jun 2024 13:38:33 GMT https://community.arlo.com/t5/Arlo/connection-issues/m-p/2339414#M95461 jguerdat 2024-06-22T13:38:33Z