topic Re: ARLO just keeps loading...and loading...and loading in Arlo

ARLO just keeps loading...and loading...and loading

Plzhelp — Tue, 27 Sep 2016 22:44:12 GMT

Is there a system problem with ARLO this afternoon, or is it just me?

When I attempt to log on (via CHROME)...the ARLO screen appears...and the text says " Arlo is loading"... loading...aand it just keeps loading...and loading.

I am unable to get to the log- on screen to enter my User ID and Password.

This problem started in the early afternoon. The system was working great this morning.

Please advise.

Thanks!

Re: ARLO just keeps loading...and loading...and loading

DCrusher — Tue, 14 Jun 2016 22:37:01 GMT

something has to be going on with their server or something because I noticed the same problem, it would take for ever to log on. Then sometime it would say you lost connection but I know that hadn't happened because I could log on to my cloud drive on the same network with no problems. So it has to be on their end.

Re: ARLO just keeps loading...and loading...and loading

Plzhelp — Tue, 14 Jun 2016 22:58:33 GMT

Were you eventually able to log on?

Thanks for letting me know you've had the same trouble...

If you hear anything on this, please let me know...and I will do the same!

Re: ARLO just keeps loading...and loading...and loading

DCrusher — Wed, 15 Jun 2016 01:35:26 GMT

yes I was able to logon but usually take less than 30 seconds was taking anywhere from 2 to 5 minutes then sometime it would say connection lost.

Re: ARLO just keeps loading...and loading...and loading

JamesC — Wed, 15 Jun 2016 20:29:54 GMT

DCrusher,

Are you logging in using the web client or the mobile app? Is this occurring on both?

Are you still experiencing this behavior?

JamesC