https://community.arlo.com/t5/Arlo/Trying-to-change-my-original-email/m-p/2336004#M95199 <P>My original email is no longer active and since this is where messages from ARLO are sent, I cannot reset to my new email without help from a person. The Chat function keeps going in circles telling me to login to my secure app. BUT I can't because I can't receive the one time code or any other communication sent to that address.</P><P>This should be a simple problem to fix. I guess not</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 30 May 2024 22:24:44 GMT Sadiedidit 2024-05-30T22:24:44Z https://community.arlo.com/t5/Arlo/Trying-to-change-my-original-email/m-p/2336004#M95199 <P>My original email is no longer active and since this is where messages from ARLO are sent, I cannot reset to my new email without help from a person. The Chat function keeps going in circles telling me to login to my secure app. BUT I can't because I can't receive the one time code or any other communication sent to that address.</P><P>This should be a simple problem to fix. I guess not</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 30 May 2024 22:24:44 GMT https://community.arlo.com/t5/Arlo/Trying-to-change-my-original-email/m-p/2336004#M95199 Sadiedidit 2024-05-30T22:24:44Z https://community.arlo.com/t5/Arlo/Trying-to-change-my-original-email/m-p/2336044#M95210 <P>I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><BR />&nbsp;</P> Thu, 30 May 2024 22:24:34 GMT https://community.arlo.com/t5/Arlo/Trying-to-change-my-original-email/m-p/2336044#M95210 BrookeN 2024-05-30T22:24:34Z